
Heartland Toyota
Bremerton, WA
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Maintenance/repair experiences at Heartland When ever I have to take my Scion in for maintenance or repairs, I am always please if I am greeted by Brent Baird. He is friendly and helpful and alw When ever I have to take my Scion in for maintenance or repairs, I am always please if I am greeted by Brent Baird. He is friendly and helpful and always makes sure that my car issues are handled in a timely manner with through explanations if some unexpected problem should arise during the service appointment. Brent never fails to ask if I would like my car washed or if I need some extra service for a smaller unnoticed problem. He has even gotten me in ASAP when I came in with an emergency such as a tire losing air or a strange noise or a headlight that burned out. His friendly smile and his desire to make sure that each person that he deals with leave satisfied with their service, is a real asset to your dealership! More
Great Service, Local Feel My family has purchased 3 new vehicles form Heartland Toyota in the 15 years we've been in town. All of our vehicles are serviced there because of th My family has purchased 3 new vehicles form Heartland Toyota in the 15 years we've been in town. All of our vehicles are serviced there because of the friendly, accommodative staff and great price. I feel confident and comfortable riding around town in my vehicle after taking it to Heartland Toyota. I recommend them to my closest family and friends. More
Way to take my Anxiety away. Having service done on your vehicle can be a nightmare, but luckily Brent helped avoid all that. Brent was so patient with me and my frustrations, and Having service done on your vehicle can be a nightmare, but luckily Brent helped avoid all that. Brent was so patient with me and my frustrations, and assured me that he would do everything in his power to make sure I left in better spirits then when I arrived. And he did just that. He was so helpful, easy to talk to, and made the whole process painless, it was like talking to family. Thank you for everything, Brent! More
service Have been taking my vehicles to Heartland for a very long time. Scott M is amazing!! Very friendly team. You want good service come here. Friendly Have been taking my vehicles to Heartland for a very long time. Scott M is amazing!! Very friendly team. You want good service come here. Friendly fast personable and most of all honest!!! More
Heartland Toyota excellent service Brent has helped me with the service on my Toyota celica for years.He is very friendly and he always takes good care of my celica.thanks for good serv Brent has helped me with the service on my Toyota celica for years.He is very friendly and he always takes good care of my celica.thanks for good service on my car. More
Best Toyota Service Mike Maier has helped me with the service on my Tacoma and 4-Runner for years. He is very knowledgable and friendly. Very professional and always make Mike Maier has helped me with the service on my Tacoma and 4-Runner for years. He is very knowledgable and friendly. Very professional and always makes sure all my questions are answered. I trust him and his recommendations! I always leave Heartland Toyota happy thanks to Mike's excellent customer service. Keep up the great work. George Ivancich More
Have always had a good experience with the service dept. I have worked with Rick Wessel only, he always takes good care of my Venza! Thank you Rick for such good service and care of my car. I have worked with Rick Wessel only, he always takes good care of my Venza! Thank you Rick for such good service and care of my car. More
GREAT SERVICE! I have brought my Toyota's in over the last several years to be serviced at Heartland Toyota. I trust them to be honest and do everything they can t I have brought my Toyota's in over the last several years to be serviced at Heartland Toyota. I trust them to be honest and do everything they can to keep my cars in great shape. I especially appreciate Rick Wessel, he is super friendly and is always there to help. He really appreciates and understands my time frames and my need to be in and out. He does such a great job keeping me informed on the status and what needs to be done. Every time I go in I enjoy working with Rick. Keep up the great work and keep great employees like Rick! Thank you! More
Excellent Prius servicing experience I bought the 2011 Prius three years ago from Heartland Toyota, working with Michael Santander. That, in itself, was a pleasant experience. So far I h I bought the 2011 Prius three years ago from Heartland Toyota, working with Michael Santander. That, in itself, was a pleasant experience. So far I have only needed regular preventative maintenance and one recall correction. I've been treated at each visit very cordially and respectfully. It appears to be a very efficient service department. The offer of a free beverage while waiting is much appreciated, and the service waiting area is very pleasant. While waiting, Megan Howard approached me to ask my opinion of the service provided and to advise me of my status as a preferred customer. While I have no near term intent of parting with the Prius, she did offer me the vehicle upgrade option, albeit in a non-pressuring fashion which I appreciated, and left me with supporting documentation. It's nice to know my options should I change my mind at a later date. As as been my experience with all the service representatives I've dealt with at Heartland, Cameron Anthony was very attentive to my service needs. He went out of his way to leave his desk to bring the Prius from its service and complimentary wash back to the door where I awaited. For vehicle maintenance service, it doesn't get much better than that. I've no reason to go elsewhere. More
Excellent service! Scott has helped me with the service on my Highlander for years. He is very knowledgable and friendly. Very professional and always makes sure all my Scott has helped me with the service on my Highlander for years. He is very knowledgable and friendly. Very professional and always makes sure all my questions are answered. I trust him and his recommendations! I always leave Heartland Toyota happy thanks to Scott's excellent customer service. More