Heartland Toyota

What a slap in the face. After spending $1000 was charged a 3% surcharge.for using a credit card. They lost my business. After spending $1000 was charged a 3% surcharge.for using a credit card. They lost my business. More

Terrific service & a great waiting area. What I wasn’t told is that a 3% surcharge is now added to the bill if you pay with a credit card!! You must pay with cash, check or a debit card to a What I wasn’t told is that a 3% surcharge is now added to the bill if you pay with a credit card!! You must pay with cash, check or a debit card to avoid the surcharge. Prior notice would have been considerate. A small note on the desk where you pay the bill is not adequate timely notification. This doesn’t reflect the quality of service I normally receive here. More

KJ, Chris and Edwin did a great job getting us into our new RAV4 hybrid. Very pleased new RAV4 hybrid. Very pleased More

I have used this dealership since 2001. They have never failed to deliver the best customer service. Their service advisors are very knowledgeable and professional. Dustin is one of thei They have never failed to deliver the best customer service. Their service advisors are very knowledgeable and professional. Dustin is one of their best. More

I have always had a great experience at this dealership. They are always friendly and helpful. They are always friendly and helpful. More

Fast with great communication, got our Rav4 in the next day for repairs. Dustin did great! day for repairs. Dustin did great! More

Nice to work with on scheduling and talking about other things for the vehicle that needs to be done. Great people that work here things for the vehicle that needs to be done. Great people that work here More

I have used heartland Toyota the last 4 years for my highlander. All service representatives have been professional friendly and great communicators highlander. All service representatives have been professional friendly and great communicators More

Just had a significant service on my Toyota Highlander. Dustin was very helpful and personable in identifying the necessary services and in arriving at the best cost. I would give Dustin my highest recom Dustin was very helpful and personable in identifying the necessary services and in arriving at the best cost. I would give Dustin my highest recommendation. More

My first contact with Heartland Toyota was with Service Adivisor Bre Stevens over the phone setting up the appropriate service appointment for my car that would no longer start. Friendly and efficient, Bre Adivisor Bre Stevens over the phone setting up the appropriate service appointment for my car that would no longer start. Friendly and efficient, Bre diagnosed the problem quickly, set me up with a convenient appointment, and inquired if I would need a loaner car. The following day she greeted me at the door, got me checked in quickly, offered me an estimate of cost, and sent me off to a comfortable and spacious waiting area with a coupon for a complimentary snack or beverage while my car was taken back immediately for repair. She kept me updated throughout the process via text message, let me know of any changes, and gave me an estimate of the remaining wait time. Once everything the repair was complete, Bre got me checked out, and sent me on my way with another coupon for a free car wash. My car was back in working order in well under 90 minutes within the estimated cost. More