Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,642 reviews
Focus2014Drew I went in looking for a new car, and after browsing and testing a few, I picked a solid upgrade from my old one. Rabar was very professional and pleas I went in looking for a new car, and after browsing and testing a few, I picked a solid upgrade from my old one. Rabar was very professional and pleasant to work with, I'd absolutely recommend him to anyone I know who would consider getting a new car! More
New Car Buying Experience My wife and I just bought a New Camry from Jason Hassan on July 10, 2017. He was Great, Not Pushy answered all my Questions and was very Professional My wife and I just bought a New Camry from Jason Hassan on July 10, 2017. He was Great, Not Pushy answered all my Questions and was very Professional but Friendly. He listened to us and what we were looking for, brought several cars for me to test drive. He was relaxed as I drove and answered our questions or concerns. I chose the car I wanted and he and the Rest of the Team we worked with made it a Fun Experience. This is our second car we have bought from Heartland Toyota, Mike the finance manager was Great too. I will continue to return also because of Ricky Saly in the Service area. Overall Experience Excellent, I will Recommend Jason to my friends. Thanks again Jason More
Love this dealership ! We bought two cars from Heartland once in 2011 with Shawn ànd recently on Memorial weekend 2017 and were very happy with both experiences. Scott McNab We bought two cars from Heartland once in 2011 with Shawn ànd recently on Memorial weekend 2017 and were very happy with both experiences. Scott McNabb was so patient with us and showed us several cars. After a few hours debating about so many options we bought the hybrid Avalon. James was also helping John on his first week and were both very professional and friendly . We are very happy with this dealership and always received EXCELLENT service . THANK YOU ! More
More than Satisfied I was very happy with choice to go to this dealership, friendly, easy to check out cars, variety choice and overall great environment. I was drawn to I was very happy with choice to go to this dealership, friendly, easy to check out cars, variety choice and overall great environment. I was drawn to it by one particular man who knows his job and cares about his buyers more than you'll ever find. If I had to suggest a place for a new buyer, I'd tell them to go to Rabar 100% he'll take care of you no matter what More
Awesome customer service! This was my first experience with Heartland Toyota service, having just purchased my vehicle from them in Nov 2016. From the minute I got there, ever This was my first experience with Heartland Toyota service, having just purchased my vehicle from them in Nov 2016. From the minute I got there, everyone was super friendly and helpful. Everything from the customer lounge with a coffee/snack bar, to the Kidzone complete with video games for my son to once again having all my questions asked was simply amazing. This visit solidified my decision to purchase my vehicle from Heartland - great purchase experience and now great service experience. Thank you!! More
BB is the man with the plan 2007 FJ cruiser brake noise, Toyota of puyallup couldn't get me in, I called heartland got a 2pm appt. day of. Walked in the door, Brent B saw us , to 2007 FJ cruiser brake noise, Toyota of puyallup couldn't get me in, I called heartland got a 2pm appt. day of. Walked in the door, Brent B saw us , told us to have a seat, I took photos of my vin #,lic plate & mileage .. explained the noise & the service that has been done in puyallup, then Brent explains how the dealers are all linked up & service history is at his fingertips. I explained that I wanted to see the brakes at the point of tear down & let's go from there. 20-30 min later we walk back to the shop bay, met a really great mechanic who explained everything in great detail & I walked away knowing it was in good hands, I apologize for not knowing/ remembering his name, we decided to just go ahead & replace all the rear pads & turn the rotors since we're here & on the FJ is on the hoist & already a few hours out of our day , let's just replace with all new & get down the road, little over an hour later both gentlemen came over with old pads in hand showing us that the glaze on the pads was surely cause of the noise, even with 50% pad still there. We're both happy and content with the decision we made & we both thought it was great that they came out with the old parts & chatted. So in short, got an appointment day of, checking in was a breeze, a consult at break down, repairs were done & explanation post repair, and some chat time at check out. It was a fantastic trip to your Toyota dealership & a big thank you to your team!!! More
Customer Servjce at its Best I trade my vehicles once every 3 years. This year I brought in my 2004 Toyota Tacoma w Canopy. Typically there's no trade value for the canopy but Rab I trade my vehicles once every 3 years. This year I brought in my 2004 Toyota Tacoma w Canopy. Typically there's no trade value for the canopy but Rabar & other staff helped me get it off my 2004 on to my replacement 2006 Tacoma. Also I found all the personnel very friendly and supportive which is one reason I've been coming back for the past 13 years to buy both New and Used vehicles. More
EXCELLENT Service! My family has been loyal customers for about 10 years & have never been disappointed! They're not the cheapest - only the BEST :) HIGHLY Recommended My family has been loyal customers for about 10 years & have never been disappointed! They're not the cheapest - only the BEST :) HIGHLY Recommended to everyone! More
Great service! Rabar was the salesman who helped me out and he was so kind, helpful, and honest. This was my first time buying a car from a dealership and I was nerv Rabar was the salesman who helped me out and he was so kind, helpful, and honest. This was my first time buying a car from a dealership and I was nervous and expecting to be pushed into buying something I didn't want. But Rabar listened to me and took into account the type of car I wanted and the price I was going for and he showed me a bunch of great cars. He was always very honest about their pros and cons, which I greatly appreciated. He definitely took care of me and made it a painless experience! More
Wonderful Service We have purchased several vehicles from Heartland. Today we purchased our second Rav 4 from them. We originally spoke with Rob who was very helpful a We have purchased several vehicles from Heartland. Today we purchased our second Rav 4 from them. We originally spoke with Rob who was very helpful and friendly. He was not in today and had asked Ryan to assist us. Ryan was very professional. He listened to us and answered all our questions without any pressure. We enjoyed working with him. We have already told several people where we got our new car. At the end he explained all the features of our new car. We also have had most all our service done at Heartland as well and the service dept has always been very professional, quick and easy to deal with. Thank You. More















