Heartland Toyota
Bremerton, WA
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Very professional I have negotiated many deals both personally and in my profession, and it is refreshing to work on a deal that feels "win-win" for both parties. I sen I have negotiated many deals both personally and in my profession, and it is refreshing to work on a deal that feels "win-win" for both parties. I sent out a broad search for my vehicle, and spoke with several dealerships. Heartland stood out both in price as well as a professional presentation of information. Everyone I spoke with was very responsive, respectful, patient with my many requests. Amanda Centeno, the Internet sales coordinator really sealed the deal for me with her positive, friendly, professional demeanor. Rabar and Kevin were so nice and spent a lot of time talking over my car with me. Have I said "professional" enough times? I stress the word because I was so impressed with the team- even when I pushed them as hard as I could for my deal, they didn't get upset, and calmly told me no when it was appropriate. I think having such a team is a reflection of good management. I was reluctant to drive as far as I did for my car (from Seattle) but now I couldn't be happier. I would recommend this dealership and Rabar / Amanda without reservation. More
Rabar the guy who sold me a car I saw an add on Craig's list for an 04 Tacoma. Proceeded to the dealership to see if this was the truck for me. I was greeted at the front door with a I saw an add on Craig's list for an 04 Tacoma. Proceeded to the dealership to see if this was the truck for me. I was greeted at the front door with a smile. Service was a bit slow but the employees made it a little more bearable for being extremely helpful. Saw the truck truck and gave it a visual inspection myself and talked to the mechanic who was working on it. He said it was in very good condition with low miles. Test drove it and bought it and took it right to the mountains to test it out. By far the best truck I've owned. More
Great experience. Thank you Bought a used vehicle. Very impressed with the excellent customer service by Rabar Ali. His professional help and assistance was what stood out. Th Bought a used vehicle. Very impressed with the excellent customer service by Rabar Ali. His professional help and assistance was what stood out. Thank you More
Excellent professional service This dealership went out of their way to make this car buying experience a good one. Rabar and Miles didn't rush or harass us at all. They were super This dealership went out of their way to make this car buying experience a good one. Rabar and Miles didn't rush or harass us at all. They were super kind to our kids and offered them snacks and balloons to keep them happy and entertained while we considered our options. While they took our offer back to work out some prices and quotes they gave us lunch so we could eat and not have to leave the dealership and come back later with tired cranky kids. The service team was able to offer us an active duty military discount for my husbands service which is really amazing. They offered to help carry our things around room to room as we moved through the process. The finance consultant had a great sense of humor and did a good job showing us the importance of the extra coverages. This was a smooth and overall pleasant experience. I would highly recommend this dealership and Rabar/Miles to our friends and family to come purchase a car here, it was excellent service. More
Honest and true We have bought 10 cars from James A over the years and plan on continuing to do so he always does what he says he will do and goes over all the system We have bought 10 cars from James A over the years and plan on continuing to do so he always does what he says he will do and goes over all the system in the vehicle, plus he has a great personality, and we love him. You the man James :-) More
I needed a vehicle I went to the dealership after hours just to take a peek at new trucks with no sales pressure. Rabar Ali was just leaving the dealership, and he came I went to the dealership after hours just to take a peek at new trucks with no sales pressure. Rabar Ali was just leaving the dealership, and he came over to talk to me, actually got some keys and unlocked a few trucks, no pressure, just a friendly offer to answer my questions and let me sit in a few rigs. I opted to look at a used truck, but didn't want to drive it after dark. After the weekend, he called me and invited me to come and drive the truck, which I did. He allowed me to take it to a friend to check it out, and I kept it for a couple hours, very impressed with Rabars kindness, and the truck was really nice. I bought the truck, I did not feel pressured in any way. I am now a very happy Toyota Tundra owner. More
Amazing service I recently purchased a 2004 Toyota Camry from Heartland Toyota. Rabar went above and beyond to help me and my young daughter get into a safe and relia I recently purchased a 2004 Toyota Camry from Heartland Toyota. Rabar went above and beyond to help me and my young daughter get into a safe and reliable vehicle that was within my budget. He treated us like family. I will be purchasing all future vehicles from Rabar and Heartland Toyota More
Amazing experience! I went into this dealership today not knowing what to expect. This is my first car buying experience, and I was nervous about the process. We were ref I went into this dealership today not knowing what to expect. This is my first car buying experience, and I was nervous about the process. We were referred by a friend to work with Rabar, and he was absolutely amazing. He listened to what I wanted and needed, he made myself and my 2 1/2 year old extremely comfortable (even offering complimentary drinks and snacks from the cafe), and went right to work. I was shocked when he asked me to look at a 2015 car, thinking I would never be able to afford that. Well, I drove off the lot with my dream car! Rabar and Shawn (in financing) made this happen for me and I couldn't be happier. More
Rabar and Katherine are a great team. I felt listened to and respected by Rabar and he helped move things along smoothly. Before sending me off in my RAV 4, Katherine are a great team. I felt listened to and respected by Rabar and he helped move things along smoothly. Before sending me off in my RAV 4, Katherine made sure I knew how to use technology and was extremely patient in answering my questions and let me practice using it. Then they made sure my cargo cover and net were installed properly! Thanks again to a great team!! More
Proud new owners of a used Prius When our old Subaru unexpectedly started to give us trouble, we found ourselves car shopping right before the nightmare that is Thanksgiving sales. We When our old Subaru unexpectedly started to give us trouble, we found ourselves car shopping right before the nightmare that is Thanksgiving sales. We test drove at several dealerships where high pressure and increasing fees left a bad taste in our mouth before coming to Heartland about a used Prius we found on the USAA car finder. Rabar greeted us at the door, worked his sale in a family friendly, no pressure, honest and heartfelt way. He was a joy to work with. Dinging Heartland a star for making the Prius available on the website before it had been mechanically checked out or detailed. Three days later we have the keys in hand, it's all good, just glad to be back on the road. More