
Heartland Toyota
Bremerton, WA
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Job well done .. I had the pleasure of working with Freddy Goret at Hertland Toyota for my recent purchase. He actually listened to my concerns and requirements for bu I had the pleasure of working with Freddy Goret at Hertland Toyota for my recent purchase. He actually listened to my concerns and requirements for buying a used vehicle and worked with me to accomplish my goals for a successful purchase. More
Trustworthy, honest, and a huge pleasure to work with!! Ryan Lloyd is hands down the best car salesman I've ever worked with. We outlined exactly what we were looking for and he worked around the clock to f Ryan Lloyd is hands down the best car salesman I've ever worked with. We outlined exactly what we were looking for and he worked around the clock to find us the perfect vehicle for our new family. Right off the bat, we were greeted with a warm smile and a welcoming personality. He made the experience super smooth and comfortable. One thing I appreciated about him was how trust worthy and honest he is. There is no sugar coating with this guy. It made us feel a lot better about our decision to purchase a certified pre-owned vehicle. If you're in the market for a new or used vehicle, I highly recommend Ryan Lloyd at Heartland Toyota! More
Quick, convenient, and excellent customer service! I wanted to trade in my vehicle for one with more space, affordable maintenance, and all wheel drive. I was not excited for this process, but Ryan Llo I wanted to trade in my vehicle for one with more space, affordable maintenance, and all wheel drive. I was not excited for this process, but Ryan Lloyd selected a competitive variety of vehicles for me to test drive. He answered ALL of my questions during and after each test drive, and he even made it easy to compare options and performance values. With Ryan's help, I was able to quickly and knowledgeable choose my vehicle. He clearly explained the trade in process and his team (finance: Shawn Magil, insurance, detail, and baristas!!) provided fast and friendly support. I will definitely return for vehicle service AND I highly recommend Ryan for anyone searching for friendly car shopping experience. More
Helpful, courteous, and professional. Our sales person was Rabar Ali. In addition to knowing and showing the vehicle very well,he was happy to accommodate a couple of special requests. H Our sales person was Rabar Ali. In addition to knowing and showing the vehicle very well,he was happy to accommodate a couple of special requests. He handled the test drive very well. All of the other team members involved in the purchase were also very pleasant to work with. More
Very easy to work with! I don't really enjoy the process of buying cars. But working with Rabar Ali, I can't imagine the process being any easier. He was a pleasure to work w I don't really enjoy the process of buying cars. But working with Rabar Ali, I can't imagine the process being any easier. He was a pleasure to work with and is a far cry from the stereotype of a car salesman. More
Like working with a family member Once Rabar was checked out on what I was looking for, he was able to find the perfect Prius. I have never before purchased a car sight unseen, but it Once Rabar was checked out on what I was looking for, he was able to find the perfect Prius. I have never before purchased a car sight unseen, but it was necessary as I travel a lot. The deal was made, as if I was present, and the car and deal were perfect. He even arranged for my previous car to be detailed for resale, even though I wasn't trading it in. The trust and honesty that characterized this purchase were definitely of a level that will lead to future purchases! For what it's worth, this our fifth Prius, and our seventh Toyota in a row! More
Very Easy Process I went to heartland Toyota and Rabar helped me find just the truck I was looking for! It took a little bit of time but Rabar didn't give up, he had a I went to heartland Toyota and Rabar helped me find just the truck I was looking for! It took a little bit of time but Rabar didn't give up, he had a tall order to fill. He is also very courteous person and when it came time for financing, Rabar went to bat for me and found a great deal. if your looking for a car from heartland Toyota find Rabar! When I am in the market again I will be looking for Rabar he's a true professional. More
Happy experience! Was car shopping unexpectedly due to my van being totaled. Went into Heartland with an idea of what I wanted..both Sam and Rabar and the finance team Was car shopping unexpectedly due to my van being totaled. Went into Heartland with an idea of what I wanted..both Sam and Rabar and the finance team were respectful and not pushy at all....had a few weeks to find what I wanted, and they delivered a used Honda CRV, had it beautifully detailed and safety checked, and kept me in my budget. Couldn't be happier...and it is great to see former students grown up and successful and happy with what they are doing. Rabar said he owed much to his and his siblings teachers, which is why I was treated as Friends and Family! More
Sales Lies The sales team stated that you get 2 years of maintenance with the new Toyota including Wiper Blades and all fluids. When I went in to get the wipe The sales team stated that you get 2 years of maintenance with the new Toyota including Wiper Blades and all fluids. When I went in to get the wiper blades changed they stated that isn't covered. Then act like they are doing me a favor to give me what I paid for. They also told me when I bought the car they would wash it when it was serviced. They don't do this anymore. GO figure they couldn't keep up. When I purchased the car I was buying cash and the finance guy wouldn't just take the check he wanted to get me to buy extra protection and under coat and special paint protectant. they made me wait around for an hour just to pay for the car. More
Recommend Ryan Lloyd at Heartland Toyota We worked with Ryan to find a Toyota Tacoma. He found us wandering the lot and was helpful in directing us to appropriate trucks, and discussing avail We worked with Ryan to find a Toyota Tacoma. He found us wandering the lot and was helpful in directing us to appropriate trucks, and discussing availability and options. He was thoughtful and listened and worked to find a truck with just the options that we wanted. It took a few days of searching but he found what we wanted, in Oregon. He had it shipped up and when it arrived he showed us all around the truck and we had time to learn things, while he made sure the back office processed our paperwork correctly and as quickly as possible. We like Heartland Toyota's service dept. too, and we have our Prius serviced there. We recommend Ryan as someone who will listen and help find what you want. He has worked within Heartland Toyota in other areas and now is sharing his knowledge, as a salesman. More