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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,650 Reviews
Call Dealership (360) 377-1200
View Awards

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,650 reviews

December 03, 2025

Daniel was friendly and prompt and explained everything they would be looking for in my tuneup. When it was completed, he explained in simple terms what I would need and how much it would cost. The lobby More

by haybish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Service consultant
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Dec 04, 2025 -

Heartland Toyota responded

We're delighted to hear that Daniel made your experience smooth and informative. We hope to see you again at Heartland Toyota!

December 03, 2025

Daniel was very helpful, courteous and thorough and kept us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gribble, Service Dept.
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Dec 03, 2025 -

Heartland Toyota responded

RJ, it's great to know Daniel kept you informed and was so supportive at Heartland Toyota. We'll be sure to pass along your kind words!

November 30, 2025

Chet was very helpful and helpful. He explained everything that I needed for my car mairenace More

by Veteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
Report | Print
Dec 02, 2025 -

Heartland Toyota responded

Thank you so much! It's fantastic that you were in great hands with Chet. We appreciate your business here at Heartland Toyota.

November 29, 2025

Great buying experience. Dealership offers a welcoming atmosphere with no pressure salespeople. A great place to buy a vehicle. More

by ticeca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle , Ellysa Boligao, Cody Edwards
Report | Print
Dec 03, 2025 -

Heartland Toyota responded

Thank you for the review! It's great to know that you felt comfortable and welcome at Heartland Toyota. We hope to see you again! Enjoy your new vehicle!

November 27, 2025

Austin and the service crew are always awesome here! I won't go anywhere else. More

by Tee Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Dec 01, 2025 -

Heartland Toyota responded

We'd like to express our gratitude for your kind review of Heartland Toyota. We'll be sure your kind words reach Austin. Thanks, Tee!

November 26, 2025

Top notch service. Every detail explained to my satisfaction. Very easy in/out. Kept in constant communication and promptly notified me when may car was ready. Very More

by smithwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gribble
Report | Print
Dec 01, 2025 -

Heartland Toyota responded

Thanks for choosing Heartland Toyota and for sharing this glowing review! It means the world to us that you felt special and appreciated by our team. Have a wonderful day!

November 22, 2025

Absolutely no communication about when my car was done even when I called twice asking to be called backed twice More

by amazonnurse95
Service Communication
Recommend Dealer
No
Employees Worked With
Wouldn't know Noone called me
Report | Print
Nov 24, 2025 -

Heartland Toyota responded

I'm really sorry to hear about the lack of communication you experienced. We aim to keep our customers well-informed throughout the service process, and it sounds like we missed the mark here. I'd like to look into this further for you; please feel free to reach out directly when convenient. Thank you, Joe Wilmoth - Service Manager - (360) 473-1511

November 14, 2025

Chet has always taken good care of me he is my go to person for car needs thank you Chet More

by jakerusty43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet in service
Report | Print
Nov 14, 2025 -

Heartland Toyota responded

Jake, thank you for the great review. Chet will appreciate your kudos. We look forward to seeing you again at Heartland Toyota!

November 14, 2025

They provide good service. A little pricey but everything is. Mike in service is great. More

by lmosierg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Nov 14, 2025 -

Heartland Toyota responded

The entire team at Heartland Toyota is so glad we earned your business. Thanks so much!

November 14, 2025

We had another outstanding vehicle service experience at Heartland Toyota in Bremerton WA! Olivia T. was awesome as usual. Service was completed one hour ahead of schedule. Olivia reviewed details of the se More

by Butch C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia T, Olivia F.
Report | Print
Nov 14, 2025 -

Heartland Toyota responded

Thank you for your kind words, Butch! We're grateful for your trust in us. We will be sure to share this feedback with Olivia and the rest of the team at Heartland Toyota. See you next time!

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