Heartland Toyota
Bremerton, WA
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Great customer service. Alexis Wagner and Rabar Ali were very friendly, helpful and professional. Finance was also very nice and helped us with their process very efficiently Alexis Wagner and Rabar Ali were very friendly, helpful and professional. Finance was also very nice and helped us with their process very efficiently. I have referred friends and family to Heartland. More
Don't buy service plan Never buy a service plan if you want to purchase a car.. here They are everytime different answer And Do not introduce your friends. If your frie Never buy a service plan if you want to purchase a car.. here They are everytime different answer And Do not introduce your friends. If your friend buy cheap car... They don't give you $200(for bring a friend) More
Best customer service ever! I've been to many dealerships in the past, but Heartland Toyota's Jason Hassan provided the best experience out of them all. From providing compliment I've been to many dealerships in the past, but Heartland Toyota's Jason Hassan provided the best experience out of them all. From providing complimentary food and drinks to my family to the outstanding customer service received by Jason Hassan. I wouldn't have purchased a car anywhere else after how well we were treated. Jason Hassan explained each safety feature in detail, answered all of my questions, and got me into my new 2017 Toyota Corolla. Thank you Heartland Toyota and thank you Jason Hassan. More
A devoted customer of 17 years I recently purchased a 2017 Highlander XLE with James Alameda helping me weigh the pros and cons of what I wanted and what fit into my budget. He got I recently purchased a 2017 Highlander XLE with James Alameda helping me weigh the pros and cons of what I wanted and what fit into my budget. He got me a great deal on my trade-in and put together a great package. He made car shopping fun and was very careful to listen to what my needs were. My family has bought all our cars from Heartland Toyota, which now totals 5 cars. James sold us our first car, was involved in the purchase of 2 other cars and sold me my current one. He has become our family's personal car salesman. He works hard to make the deals workable and makes it a lot of fun! We have our cars serviced at Heartland and Aaron Smith is my go to guy for service needs. He is honest and up front with everything. A special shout to the people who helped me make my new car purchase a reality: Alex Eddington, Brenda Torres, and Shawn Magill in Finance. Thank you one and all for a great car experience! Heartland Toyota is where we send our friends and James is the man we recommend! More
Focus2014Drew I went in looking for a new car, and after browsing and testing a few, I picked a solid upgrade from my old one. Rabar was very professional and pleas I went in looking for a new car, and after browsing and testing a few, I picked a solid upgrade from my old one. Rabar was very professional and pleasant to work with, I'd absolutely recommend him to anyone I know who would consider getting a new car! More
New Car Buying Experience My wife and I just bought a New Camry from Jason Hassan on July 10, 2017. He was Great, Not Pushy answered all my Questions and was very Professional My wife and I just bought a New Camry from Jason Hassan on July 10, 2017. He was Great, Not Pushy answered all my Questions and was very Professional but Friendly. He listened to us and what we were looking for, brought several cars for me to test drive. He was relaxed as I drove and answered our questions or concerns. I chose the car I wanted and he and the Rest of the Team we worked with made it a Fun Experience. This is our second car we have bought from Heartland Toyota, Mike the finance manager was Great too. I will continue to return also because of Ricky Saly in the Service area. Overall Experience Excellent, I will Recommend Jason to my friends. Thanks again Jason More
Love this dealership ! We bought two cars from Heartland once in 2011 with Shawn ànd recently on Memorial weekend 2017 and were very happy with both experiences. Scott McNab We bought two cars from Heartland once in 2011 with Shawn ànd recently on Memorial weekend 2017 and were very happy with both experiences. Scott McNabb was so patient with us and showed us several cars. After a few hours debating about so many options we bought the hybrid Avalon. James was also helping John on his first week and were both very professional and friendly . We are very happy with this dealership and always received EXCELLENT service . THANK YOU ! More
More than Satisfied I was very happy with choice to go to this dealership, friendly, easy to check out cars, variety choice and overall great environment. I was drawn to I was very happy with choice to go to this dealership, friendly, easy to check out cars, variety choice and overall great environment. I was drawn to it by one particular man who knows his job and cares about his buyers more than you'll ever find. If I had to suggest a place for a new buyer, I'd tell them to go to Rabar 100% he'll take care of you no matter what More
Awesome customer service! This was my first experience with Heartland Toyota service, having just purchased my vehicle from them in Nov 2016. From the minute I got there, ever This was my first experience with Heartland Toyota service, having just purchased my vehicle from them in Nov 2016. From the minute I got there, everyone was super friendly and helpful. Everything from the customer lounge with a coffee/snack bar, to the Kidzone complete with video games for my son to once again having all my questions asked was simply amazing. This visit solidified my decision to purchase my vehicle from Heartland - great purchase experience and now great service experience. Thank you!! More
BB is the man with the plan 2007 FJ cruiser brake noise, Toyota of puyallup couldn't get me in, I called heartland got a 2pm appt. day of. Walked in the door, Brent B saw us , to 2007 FJ cruiser brake noise, Toyota of puyallup couldn't get me in, I called heartland got a 2pm appt. day of. Walked in the door, Brent B saw us , told us to have a seat, I took photos of my vin #,lic plate & mileage .. explained the noise & the service that has been done in puyallup, then Brent explains how the dealers are all linked up & service history is at his fingertips. I explained that I wanted to see the brakes at the point of tear down & let's go from there. 20-30 min later we walk back to the shop bay, met a really great mechanic who explained everything in great detail & I walked away knowing it was in good hands, I apologize for not knowing/ remembering his name, we decided to just go ahead & replace all the rear pads & turn the rotors since we're here & on the FJ is on the hoist & already a few hours out of our day , let's just replace with all new & get down the road, little over an hour later both gentlemen came over with old pads in hand showing us that the glaze on the pads was surely cause of the noise, even with 50% pad still there. We're both happy and content with the decision we made & we both thought it was great that they came out with the old parts & chatted. So in short, got an appointment day of, checking in was a breeze, a consult at break down, repairs were done & explanation post repair, and some chat time at check out. It was a fantastic trip to your Toyota dealership & a big thank you to your team!!! More