
Heartland Toyota
Bremerton, WA
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Good first experience They answered all of my questions and were reasonable and patient. They made the process as simple and easy to understand as they could. They were als They answered all of my questions and were reasonable and patient. They made the process as simple and easy to understand as they could. They were also not overly pushy with information or services and accessories. More
Man oh man! I can’t say enough great things about Aaron and my service at Heartland Toyota. They are alway so sweet and helpful with everything they do. By golly miss molly I will go back there until I’m p and my service at Heartland Toyota. They are alway so sweet and helpful with everything they do. By golly miss molly I will go back there until I’m pushing daisies. Plus I heard from a very reliable source that he’s kind of a big deal. If story has it, in fact, he has many leather bound books and his desk smells of rich mahogany. If you want a family every time you need anything related to vehicles I’d go back to that fine establishment and have their warm hearted staff help me out! More
We had the best customer service with Chris Strobel. He listened and was very attentive to our needs. It was a no pressure experience and we love our new Toyota Highlander. listened and was very attentive to our needs. It was a no pressure experience and we love our new Toyota Highlander. More
Lea was Fabulous I gave Heartland Toyota and Lea Dodds Five stars. Lea was very helpful and patient and untiring when I was deciding what car to buy. It was an overal I gave Heartland Toyota and Lea Dodds Five stars. Lea was very helpful and patient and untiring when I was deciding what car to buy. It was an overall great experience at Heartland Toyota. More
Heartland Toyota is amazing because of Rabar! My husband and I just purchased a new RAV4 over the weekend. I was dreading shopping for a new car. It was time to replace our old car. We had purc My husband and I just purchased a new RAV4 over the weekend. I was dreading shopping for a new car. It was time to replace our old car. We had purchased several cars from Heartland over the years. We moved away from the Kitsap area for about 10 years and recently moved back. I hate dealing with pushy car salesmen and service departments who treat you like you are dumb. I can compare it to going to the dentist, it’s that bad! We decided to go check it out on Saturday and asked if Rabar was still around. Rabar cleaned our first cars purchased from Heartland and then worked himself up into sales. I was so relieved to see Rabar and his smiling face. Anxiety went down for me 100%! It’s so rare these days to see people in the same place of employment and still be so kind and caring about their customers. We truly believe Rabar is Heartland Toyota! He is the reason why people come to buy cars! Even after 15 years! I hope he is cherished and taken care of by the Heartland group and they recognize and reward him for his awesome customer service and business ethic! I know if Rabar ever owned his own dealership he would be fantastic at it! I already have friends asking me about how our transaction went and who we worked with as they also hate dealing with car dealerships and sales people. Whatever Rabar is doing needs to be brought to Toyota and commended! He is the secret sauce behind Heartland for sure! Thank you Rabar! More
Mandy was great! Mandy was very helpful and clear and kind. She was also quick, answered all my questions, and gave me enough time to make decisions. She has a very Mandy was very helpful and clear and kind. She was also quick, answered all my questions, and gave me enough time to make decisions. She has a very fine level of customer service. All your people who have helped me have been very good, but Mandy is definitely a cut above them all. More
Thank you I had a great experience with Rabar in the purchase of my van. He was very patient and helped me tremendously in finding a used car that fit my needs I had a great experience with Rabar in the purchase of my van. He was very patient and helped me tremendously in finding a used car that fit my needs. I will always recommend him to my friends and family. Thanks so much Rabar. More
Price shop Remember to price shop parts (especially if you're a woman). From what I was told this auto group uses a certain matrix in their parts department maki Remember to price shop parts (especially if you're a woman). From what I was told this auto group uses a certain matrix in their parts department making pricing a little tricky when your girlfriend is at the dealership getting her car worked on. The part that was needed was well over $400 at this dealership. When you call every other Toyota dealership in the area you're looking at $350. To add onto this when we went to pay, my girlfriend was totally ignored by the service writer and gave me her paperwork to sign. Yes her name was right next to the X he wrote to write next to. More
Very pleased with the help i received from your staff. Scotty was very helpful and comfortable to work with in my transition between vehicles, best salesman at heartland Toyota! Steven fisher was also incr Scotty was very helpful and comfortable to work with in my transition between vehicles, best salesman at heartland Toyota! Steven fisher was also incredibly helpful with my transition in getting my new vehicle financed. Would recommend working with both of them in the future! More
Excellent customer service Rabar was very helpful, friendly and patient. The entire team was knowledgeable and friendly. The process from start to finish took a few hours but it Rabar was very helpful, friendly and patient. The entire team was knowledgeable and friendly. The process from start to finish took a few hours but it was what I expected. Not disappointed in the slightest bit and I would strongly recommend this company and sales team to anyone looking to purchase a new vehicle. More