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Heartland Toyota

Bremerton, WA

4.7
2,582 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,582 reviews

June 20, 2023

Outstanding salesman, persistent in making sure the right sales comes through for the customer in a timely manner! More

by grkflyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jun 21, 2023 -

Heartland Toyota responded

We're elated that our team has hit the mark with thorough and timely professionalism! Many safe and happy miles from all of us at Heartland Toyota!

June 20, 2023

Greatest beach party deals and Rabar showed us many different cars for us to consider Rabar knows his business and he went above and beyond for us. Thanks Rabar. More

by Jfranks
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Edwin Hiltabrand
Jun 20, 2023 -

Heartland Toyota responded

Thank you for the review! We're so glad that Rabar was able to help you find the perfect vehicle. Drive safely, and we hope to see you back again at Heartland Toyota!

June 14, 2023

Took great care of me and kept me well informed through out the whole time. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 14, 2023 -

Heartland Toyota responded

We are happy to hear from you! Thank you for choosing Heartland Toyota and for sharing your experience with our team. Drive safely!

June 11, 2023

Our family has purchased a dozen vehicles from Heartland over the last twenty years and our experiences have been consistently excellent. Nice professional people; efficient process; and service has been to More

by Tim Dixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali, Jordan Aarant, Carson (CJ) Campbell, Kaden Chavez
Jun 11, 2023 -

Tim Dixon responded

Confirming my review.

Jun 12, 2023 -

Heartland Toyota responded

Thanks for the kind feedback, Tim! We are thrilled to hear that you are so confident in the Heartland Toyota team. Drive safely, and we hope to see you again down the road!

June 10, 2023

Love this place! Make sure to reach out to Bre! She is a superstar ! Friendly- courteous and so helpful and precise! Can’t say enough ! I love my 2018 Hybrid RAV 4 More

by blancaster42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Jun 12, 2023 -

Heartland Toyota responded

Thank you for the review! We are thrilled to hear that Bre delivered such a successful experience. Drive safely in your 2018 Toyota RAV4 Hybrid, and we hope to see you again at Heartland Toyota!

June 03, 2023

Rabar went above and beyond, actually drove the car to my home. A man of great kindness and generosity of spirit. Couldn't brake happier and love the car. More

by nmelese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jun 05, 2023 -

Heartland Toyota responded

We are thrilled to see that Rabar exceeded your expectations and was kind enough to deliver your new car right to you. Thank you for taking the time to share your amazing experience at Heartland Toyota with us. Enjoy your new vehicle!

May 31, 2023

We are very happy with the service and Matt Wright as our service rep. He was very professional and got the work done in a timely manner Will definitely come back for future needs. More

by Linnicunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wright
May 31, 2023 -

Linnicunn responded

We are very happy with the service and Matt Wright as our service rep. He was ver7 professional and go the work done in a timely manner. Wil definitely come back for future needs.

May 31, 2023 -

Heartland Toyota responded

Thank you so much for reviewing Heartland Toyota! Matt will definitely appreciate your shoutout. See you next time!

May 26, 2023

Rabar is the only reason I’d recommend this dealership. I spent months working with their online sales department and finally getting a sales rep from the floor to contact me. The communication between the More

by aljallad.y
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
May 26, 2023 -

Heartland Toyota responded

We appreciate you taking the time to share your experience with us, and we are sorry to hear about your poor experience with us. We strive to provide top-notch communication and customer service, and it seems like we may have missed the mark. However, we are pleased to hear that Rbar was able to rectify the situation and make things right. We would love the opportunity to connect with you and learn more about how we can improve by asking some questions regarding your visit. Please feel free to give us a call at any time. Thank you, Cody Edwards - General Manager - 360-377-1200

May 25, 2023

Enjoyed Ashlie’s help. She explained very well the repairs needed and informed me and asked my permission before proceeding to the needed work. She seemed well informed abo More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Ashlei
May 25, 2023 -

Heartland Toyota responded

We're grateful for your feedback, Jean! We're happy to hear that Ashlie could assist you with the needed repairs and that she explained everything clearly. We hope to see you again down the road.

May 21, 2023

Worst dealer ever. Very unorganized. Lily messages me to come look at a titan I've been wanting to buy and when I get there $50 in fuel Anda wasted half a day they tell More

by Ms.tracie
Recommend Dealer
No
Employees Worked With
Lily and I don't know the other 3 people's names
May 22, 2023 -

Heartland Toyota responded

We are sorry to hear about your recent experience, and it's concerning for us to read this feedback. We strive to provide excellent customer service, and it sounds like we missed the mark when it came to communicating with you about the availability of the Nissan Titan you were interested in. We would appreciate the opportunity to learn more about your concerns and what we can do to assist you moving forward. If possible, please give me a call at your convenience. Thank you, Cody Edwards - General Manager - 360-377-1200

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