
Heartland Toyota
Bremerton, WA
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Not all dealerships are the same! we had a great experience with the sales staff, manager, and finance person that we worked with. They were very personal and worked with us to fit our we had a great experience with the sales staff, manager, and finance person that we worked with. They were very personal and worked with us to fit our budget. We already knew what vehicle we wanted when we walked on the lot and they made the process of purchase as smooth as possible. More
Unprecedentedly Good Service I came to Heartland Toyota with a very difficult situation. My old, paid-off car was totaled in a hit and run (on my birthday no less!). I’m fairly po I came to Heartland Toyota with a very difficult situation. My old, paid-off car was totaled in a hit and run (on my birthday no less!). I’m fairly poor and currently live on a mix of self-employment and a mix of grants and scholarships from my school (one I commute long distance to.) This problem was the kind of serious that could have forced me to drop out of college despite being top of my class. I was in a bit of an emotional panic. I came to Heartland because I had purchased my last car there and it was a really good car — was going strong before the accident with over 200k miles on it and I’d owned it for more than 5 years. Michael helped me the first day despite not specializing in my situation because it was busy. He showed me cars in my price range and helped me test drive. He was very calming and helpful and showed me there were options for my situation. He helped a lot. I met Rabar later that day and he started to help me tackle my incredibly difficult financial situation. I’d gotten prequalified before arriving, but the loan company immediately started giving trouble over my mishmash of an income. Over 5 days Rabar and the people who helped him were miracle workers. I put down every name I could remember here but I’m sure there were a few more who should be thanked. Rabar gave me a personal number and was always there to communicate and give me updates as we looked for someone who would help me with even a small loan. He came in on his days off. He maneuvered the situation like the pro he is and exactly one week after my accident I went home with a car I really love in my price range with an interest rate half of what I was getting quotes for on my own. Everyone I talked to gave their all for me in this process. I’m not stupid and I do a ton of research before making decisions like this and I know there is no way I could have done this alone and I highly suspect no other dealer could have worked this out for me, either. Rabar was patient but insistent to the point that I knew everything was moving forward at all times and as quickly as possible but I never felt harassed or overly pressured. People I’ve told about this situation are equally shocked at the service and commitment I’ve had here at Heartland. I liked them before, but this guaranteed that as long as I live even remotely locally, Heartland Toyota will be my first stop for any future car needs. Thank you all so very much. More
Luxury and Fishing do go together My Toyota Echo now has 250,000 miles. Lots of vacations. Now when the grandma’s go fishing they can go in luxury and safety! Love my new Sienna! My Toyota Echo now has 250,000 miles. Lots of vacations. Now when the grandma’s go fishing they can go in luxury and safety! Love my new Sienna! More
Amazing Ellysa is a great salesperson. I would recommend everyone goes to see her for a new or used car. Excellent service from her. She has great qualities a Ellysa is a great salesperson. I would recommend everyone goes to see her for a new or used car. Excellent service from her. She has great qualities and knows what she is talking about. She never lied to get more out of you. She is the only sales person I would use. More
Dealership makes comparing vehicles simple Was able to compare and drive competing brand vehicles all from the same location. Very convenient. Knowledgeable staff. Only negative was the seri Was able to compare and drive competing brand vehicles all from the same location. Very convenient. Knowledgeable staff. Only negative was the serious "low-ball" on trade-ins. All dealerships do it, but this one took it to a new level. More
I have purchased 5 Tacomas from Heartland. Love the product and the people. Prices are good and customer service is great. Will continue to buy my trucks from you. Service staff is great and a Love the product and the people. Prices are good and customer service is great. Will continue to buy my trucks from you. Service staff is great and a free ride to the golf course is a great while my truck is getting serviced. More
Worked hard with us to understand our needs as a family as well as find the right vehicle. Patiently listened to our financial concerns during negotiations and did what he could to address them. It was ni as well as find the right vehicle. Patiently listened to our financial concerns during negotiations and did what he could to address them. It was nice to feel heard from a car salesman. More
Jordan Carson and Rabar were amazing in helping my husband and I get brand new vehicles! They really understood what we wanted, needed, and could afford- they were awesome liaisons between us & financ husband and I get brand new vehicles! They really understood what we wanted, needed, and could afford- they were awesome liaisons between us & finance, always advocating for us to get the best deal possible. We have bought several vehicles through the auto group, but we will always make sure we return to Heartland Toyota! Thank you Jordan & Rabar, we love our new 4Runner & Tacoma! More
Buy A Car NOW!!!! Both Sarah and James brought an amazing energy to buying a new car. They both worked with me to make it the best possible experience I could have. Toy Both Sarah and James brought an amazing energy to buying a new car. They both worked with me to make it the best possible experience I could have. Toyota should be grateful to have two incredible employees that not only care about what they do for their job but care about the people they work with as well. Really easy to work with and both were full of laughter and corny jokes. I would recommend both of them to sell a car to anyone within a heart beat. Thank you for everything Sarah and James! More
Buying a new car from Rabar and Justin was an easy and fun experience. They helped my family get the vehicle that fit our needs and had everything we were looking for. They were overall extremely helpfu fun experience. They helped my family get the vehicle that fit our needs and had everything we were looking for. They were overall extremely helpful and joyful people. This is our second new vehicle purchase from Heartland Toyota and we will continue to come back for the type of service these two provided. More