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Heartland Toyota

Bremerton, WA

4.7
2,582 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,582 reviews

July 18, 2023

Chet was very professional, proficient, nice & helpful along w/ Caleb along w/ a lady who I didn’t get her name… Thanks for the service. More

by Jobeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Jul 19, 2023 -

Heartland Toyota responded

Jobeth, thank you for the kind words! We're glad that Chet, Caleb, and our team could provide you with professional and helpful service. We appreciate your business and hope to see you again at Heartland Toyota!

July 13, 2023

Matt at Toyota was a GREAT assistant. He came a number of times to tell me how much time when my car would be ready. Matt was very politeness asked if there was anything he could do fo More

by pnwsinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blank Blank
Jul 14, 2023 -

Heartland Toyota responded

Thanks for sharing your top-notch service experience with us! We truly appreciate your shoutout to Matt and look forward to assisting you again down the road at Heartland Toyota!

July 11, 2023

My recent experience was excellent. They were efficient, thorough and very polite. I felt that they appreciate my business. More

by beachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick callejo
Jul 12, 2023 -

Heartland Toyota responded

Thank you for the great review! We're glad to hear that our team at Heartland Toyota provided you with excellent service. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day!

July 08, 2023

My salesperson was MR. Raybar Ali who I have known for a good many years. He is very good at what he does, always friendly, professional and customer oriented. I have gr More

by KUMA
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jenn Marshalek, Edwin Hiltabrand, Chris Christopherson
Jul 10, 2023 -

Heartland Toyota responded

Thank you for the great review, KUMA! We're glad to hear that Raybar provided excellent service and that Edwin was able to address your concerns. We appreciate your business and look forward to serving you again at Heartland Toyota!

July 05, 2023

Amazing dealership to work with! Our whole entire family has always use them… Specifically Rabar!! In love with my new car! More

by Hollyhough29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jul 06, 2023 -

Heartland Toyota responded

Holly, thanks for the amazing review! We're so glad that Rabar and the team at Heartland Toyota could assist you in finding your new car. Enjoy driving it, and we hope to see you again in the future!

June 30, 2023

Neat, clean, quick & friendly. Quick customer service with a smile. Will use in the future and will recommend to others. More

by Mr T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
Jul 03, 2023 -

Heartland Toyota responded

Thanks for recommending Heartland Toyota! We're delighted our team demonstrated our commitment to customer service and made your experience a success. Safe travels, and we'll see you next time!

June 25, 2023

His nice and a good sale man his very profestional and i give him a good job More

by sisonbada
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Batchelor, Cody Edwards, Dustin Sheets, Michael Stradley
Jun 26, 2023 -

Heartland Toyota responded

Thank you for reviewing Heartland Toyota!

June 23, 2023

New to the area. Looking for a new home to maintain our Lexus. Heartland Toyota was the only Toyota/Lexus dealer in the area. As always, test out a new shop with and More

by Slhrcb04
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashlie Stark
Jun 23, 2023 -

Heartland Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

June 23, 2023

Service-writer was good (professional & personable)…but we weren’t happy at all about charged extra for using our credit card (on top of high maintenance Costa)! More

by j.a.daccurso
Recommend Dealer
Yes
Employees Worked With
Service (Patrick C.)
Jun 26, 2023 -

Heartland Toyota responded

We are disappointed to hear that your visit with us was less than remarkable. Regarding the additional charge for using a credit card, we strive to be upfront and straightforward with our charging policies and we apologize for any miscommunication. We will be sure to address this with our team to improve our communication moving forward. If you would like to discuss this further or have any additional concerns, please don't hesitate to reach out. Thank you, Cody Edwards - General Manager - 360-377-1200

June 21, 2023

Radar provided exceptional service and one we seek and trust in each of our purchase. We've been a long standing customer of Heartland. Our family has been Toyota fans for generations - more so now after More

by Jgcenteno
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jake Batchelor
Jun 21, 2023 -

Heartland Toyota responded

Thank you for the review! We're so glad to hear that Radar provided exceptional service during your recent visit. We appreciate your loyalty as a long-standing customer of Heartland Toyota. Drive safely and we look forward to seeing you again down the road!

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