
Heartland Toyota
Bremerton, WA
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Excellent beyond my expectations. This dealership has customer service perfection . They took care of all of our needs and gave us an amazing deal on our new vehicle customer service perfection . They took care of all of our needs and gave us an amazing deal on our new vehicle More
I contacted a close friend of mine that works on the hill. Kendyl Delacruz. She helped me set up an appointment with Rebar Ali to look at a car I was interested in that I saw online. Rebar was super nic hill. Kendyl Delacruz. She helped me set up an appointment with Rebar Ali to look at a car I was interested in that I saw online. Rebar was super nice and out going during the whole experience and most importantly honest. He even came in to the dealership when he was already off of work to come help me with this car. Which I really appreciated. I can tell Rebar is passionate about his work. After I took a test drive of the car with Rebar we finalized the price and loan to what was best for me and I was on my way to finance to meet Moshi Asadi. Moshi was so friendly! And even though we were all wearing masks I could tell he was smiling most of the time. Moshi was very honest in finance and laid out all of my options for me on the table when it came to choosing warranty plans and GAP coverage. The process overall once we figured out the deal was very quick. And it topped my last experience buying a car at a different dealership by far. Thank you to everyone on at Toyota that helped me with my purchase! More
Rebar is great to work with, listened to everything we were looking for and truly had our best interests at the forefront. I will definitely be calling him when in search for another vehicle! were looking for and truly had our best interests at the forefront. I will definitely be calling him when in search for another vehicle! More
They were friendly and helpful of my new car purchase. They made purchasing a new car a pain free experience. They wanted me to have the car that was best for me. They made purchasing a new car a pain free experience. They wanted me to have the car that was best for me. More
Great experience! Sarina was so helpful and patient with us!! She really understood our questions, and gave us such good service! We are very happy! us!! She really understood our questions, and gave us such good service! We are very happy! More
Jordan was amazing! He listened to us and found exactly what we wanted. He kept us updated throughout the process of getting our vehicle ready to go and was very informative. He was so sweet and gave our k what we wanted. He kept us updated throughout the process of getting our vehicle ready to go and was very informative. He was so sweet and gave our kids some snacks while we waited. He even danced for them! Very happy with our purchase and experience! More
Sarina was well prepared when we came in, the process was efficient and we had the most pleasant experience we've ever had in a dealership! Thanks to her, and the diligence and straightforwardness of her sa efficient and we had the most pleasant experience we've ever had in a dealership! Thanks to her, and the diligence and straightforwardness of her sales manager, we were able to drive our new Tundra out the door that day! Finance is always the end game and that too was a pleasant experience. Thank you Heartland! More
David was an amazing sales person! I felt no pressure whatsoever. He was kind and knowledgeable. I was not even sure that I was going to buy a new car but David made it all so easy. You should be prou whatsoever. He was kind and knowledgeable. I was not even sure that I was going to buy a new car but David made it all so easy. You should be proud to have him as an employee. More

Love the place. Excellent service, excellent explanation of policies and what everything meant and answered every question we had. There was no pressure what so ever. Great job guys. of policies and what everything meant and answered every question we had. There was no pressure what so ever. Great job guys. More
Rabar really made the experience pressure-free, and he seems like a genuinely nice person - not just a salesman. I was very nervous about the test drive as my current car was a 1995 and obviously not a h seems like a genuinely nice person - not just a salesman. I was very nervous about the test drive as my current car was a 1995 and obviously not a hybrid. He helped calm my nerves. Jordan Carson was very helpful, informative and personable, taking the time to chat with my disabled husband who stayed behind at the dealership while I took a test drive. He answered all my husband's questions about hybrids and other types of cars Toyota - and some other car manufacturers - make. He and Rabar went out of their way to make sure the car was delivered to our house. Shawn helped us out by agreeing to deliver the car and pick up the cashier's check on delivery. My disabled husband needed to get home. This saved me over 2 hours in driving that I would spent going back and forth to Bremerton. All three of them seemed to think nothing of going the extra mile to help make buying the car an easy and pleasant experience. More