
Heartland Toyota
Bremerton, WA
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Patrick greeted me upon arrival. He quickly got the process started. He clearly explained what to expect including an estimate of how long it would take. They beat the expectation by He quickly got the process started. He clearly explained what to expect including an estimate of how long it would take. They beat the expectation by the way. I was out and on my way before I expected. More
Rabar Ali we thank you for our new SUV purchase earlier this month! Our family has purchased cars and trucks through Heartland over the past 20 years! Our "go to" is you! Shopping for a car is not always a this month! Our family has purchased cars and trucks through Heartland over the past 20 years! Our "go to" is you! Shopping for a car is not always an easy experience, however Rabar has made it just that. We met him over 20 years ago as he was starting out on the lot, and now one of the top in sales. Why...because he is honest, timely, helps to eliminate the stress and works hard to get everyones needs met! Rabar has done this for each member of my family, 4 cars and 1 truck later. Ellysa who oversees the used cars partnered right along, as a 4 Runner came in that evening and held it until we could get there. Team work made our purchase happen. Thank you both so much for going the extra mile. We have our cars/truck serviced there and for years to come, we will be back! Thank you Heartland! More
Great and timely service. The staff were welcoming and addressed all of my concerns. They treated me in a courteous manner and kept me updated in the status of my car. The staff were welcoming and addressed all of my concerns. They treated me in a courteous manner and kept me updated in the status of my car. More
Terrible transaction for selling a car to this dealership. They should at the bare minimum tell you when they can pay you, if not on the same day. They try to use intimidating tactics like holdi dealership. They should at the bare minimum tell you when they can pay you, if not on the same day. They try to use intimidating tactics like holding on to your keys and registration, making you sign off on how much you are willing to sell, then telling you that selling on your own is very dangerous and difficult. If I could go back in time, I would take my business elsewhere. Never again, heartless Toyota of Bremerton! More
We have always bought our cars from Heartland and refer others to go to them or any of West Hills Dealers. We have had very good business with them. others to go to them or any of West Hills Dealers. We have had very good business with them. More
Ashlie was super helpful and explained everything the maintenance team had done to my vehicle, and why it needed to be done. They got me in at last minute and I was out in a short amount of time. maintenance team had done to my vehicle, and why it needed to be done. They got me in at last minute and I was out in a short amount of time. More
From start to finish today, Chet's help with service was outstanding. Friendly, patient, thorough follow-up, and extremely professional. I have had nothing but excellent experiences with the Service Departm outstanding. Friendly, patient, thorough follow-up, and extremely professional. I have had nothing but excellent experiences with the Service Department at Heartland Toyota. Thank you Chet, and thank you Heartland for providing an island of great service during a time when this is no longer common! More

This is my Third, Toyota have bought Rabar Ali Goes above beyond take care of the customers. I did recommend my friends a family great exp erience. Thank your Rabar Ali beyond take care of the customers. I did recommend my friends a family great exp erience. Thank your Rabar Ali More