Heartland Toyota
Bremerton, WA
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We are very happy with the service and Matt Wright as our service rep. He was very professional and got the work done in a timely manner Will definitely come back for future needs. our service rep. He was very professional and got the work done in a timely manner Will definitely come back for future needs. More
Rabar is the only reason I’d recommend this dealership. I spent months working with their online sales department and finally getting a sales rep from the floor to contact me. The communication between the I spent months working with their online sales department and finally getting a sales rep from the floor to contact me. The communication between the entire staff was terrible. I didn’t care for who I was assigned to as they were not attentive. Trying to get information was like pulling teeth. Finally I looked up reviews on google and found Rabar. I called to change my existing appointment to have him as my sales rep and I found out the day of the appointment that he was never told. He conducted himself with professionalism, kindness and patience. He was honest and straightforward with me which is exactly what is needed when purchasing a vehicle. If not for Rabar I would not have purchased the vehicle I did. Thank you, Rabar! You made being in a dealership not so nauseating. More
Enjoyed Ashlie’s help. She explained very well the repairs needed and informed me and asked my permission before proceeding to the needed work. She seemed well informed abo She explained very well the repairs needed and informed me and asked my permission before proceeding to the needed work. She seemed well informed about my car (a Lexus) and I would look forward to working with her again. More
Worst dealer ever. Very unorganized. Lily messages me to come look at a titan I've been wanting to buy and when I get there $50 in fuel Anda wasted half a day they tell Very unorganized. Lily messages me to come look at a titan I've been wanting to buy and when I get there $50 in fuel Anda wasted half a day they tell me they sold it the day before but what about a frontier? It's the same thing! Really?! They don't know the difference? How disappointing. More
Bre was very helpful and had a great attitude. She maintained constant communication and updates the entire time. The dealership was very efficient and helpful. She maintained constant communication and updates the entire time. The dealership was very efficient and helpful. More
We keep our cars forever. This lovely RAV4 Hybrid XLE Premium is replacing our 1991 RHD Subaru that I used to deliver mail and that we reluctantly sold last fall--it's still b This lovely RAV4 Hybrid XLE Premium is replacing our 1991 RHD Subaru that I used to deliver mail and that we reluctantly sold last fall--it's still being used as a commuter for a deserving carpenter!--and the RAV4 has displaced our "new car," a 2005 Subaru Outback wagon to outside parking. We look forward to as many decades with the RAV4, and environmentally responsible travel. More
It is was the high quality service we alwats get from Toyota. Rabar went above and beyond to make out experience as smooth as possible. Everyone there exceptional. Thank you very much. Toyota. Rabar went above and beyond to make out experience as smooth as possible. Everyone there exceptional. Thank you very much. More
Very personable and helpful. He explained what needed to ne done and delivered the car back to me in an hour, as promised. I’ll be back. He explained what needed to ne done and delivered the car back to me in an hour, as promised. I’ll be back. More
I had my oil changed and Austin was my service rep. He provided very positive, efficient and friendly customer service. Heartland Toyota if fortunate to have Austin on their team. He provided very positive, efficient and friendly customer service. Heartland Toyota if fortunate to have Austin on their team. More