
Heartland Toyota
Bremerton, WA
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Recently while having a routine oil change performed on my 2016 Toyota 4Runner, I was contacted by Heartland Toyota to see if I would be interested in their Vehicle Upgrade Program. While I was uncertain my 2016 Toyota 4Runner, I was contacted by Heartland Toyota to see if I would be interested in their Vehicle Upgrade Program. While I was uncertain about pursuing a new vehicle, I was very pleased with the conversations and service I received from Rabar Ali, Sales Upgrade Manager. Rabar was very informative, helpful, knowledgeable, and friendly when outlining the various possibilities and advantages I had on considering purchasing a newer vehicle. He was fair and low pressure as we discussed the finer details of the transaction and eventually we came to terms on upgrading to a 2021 Toyota 4Runner. The follow through and attention to detail through the rest of the proceedings was impeccable. Sarah in the finance department was very helpful and informative also. Since my purchase Rabar has gone out of his way to ensure my happiness with the vehicle and more than willing to answer all my questions. My experience in working with Rabar, Sarah, and Heartland Toyota on the purchase of a new vehicle through their Upgrade Program was very positive and I will continue to conduct my business with them in the future as well as recommend them to others. More
The buying process was great. I especially loved how I didn't feel pressured at all. The process took a little longer than I would have liked, but it is what it is. I would have felt better doing as much didn't feel pressured at all. The process took a little longer than I would have liked, but it is what it is. I would have felt better doing as much of the signing online as possible, since no small number of family and friends are immuno-compromised, and being in public as long as we were had me feeling pretty anxious. More
Robbie is new to the industry and it did show, but what stood out was his eagerness to please and follow through. All requests were listened to and he went above and beyond in making sure that my needs and stood out was his eagerness to please and follow through. All requests were listened to and he went above and beyond in making sure that my needs and timeline were all taken into consideration. His potential is high and I know that he will achieve anything he puts his mind to. More

Sarina was super patient with me while I took my time to decide what I wanted to do with my old lease. She made sure I got in a new vehicle that I loved not just liked. She knew my style and what I was look decide what I wanted to do with my old lease. She made sure I got in a new vehicle that I loved not just liked. She knew my style and what I was looking for. I’m a little difficult too because I wanted something sporty and sleek with all new features without paying more than $500/mo. Sarina worked with me and made the process fun with her humor. I would recommend this place to anyone looking for a new Toyota. The place is nice and they keep it very clean. More
I met James A. back in 06, vehicle purchased back then I I met James A. back in 06, vehicle purchased back then I still own, since I’ve purchased two more, I won’t deal with anyone else..He’s become like fa I met James A. back in 06, vehicle purchased back then I still own, since I’ve purchased two more, I won’t deal with anyone else..He’s become like family over the years, straight shooter!! More
Will shop here again!!!! Our shopping experience was quick And everyone was Super friendly.great place to buy a Toyota! Great Toyota prices Too! Thanks quick And everyone was Super friendly.great place to buy a Toyota! Great Toyota prices Too! Thanks More
Car purchases typically leave me wanting to go to another planet to avoid dealerships. Our venture to the Heartland Toyota dealership was intended to be a drive by because of bad weather, As fate would have planet to avoid dealerships. Our venture to the Heartland Toyota dealership was intended to be a drive by because of bad weather, As fate would have it the weather was very nice so we got out of our car and looked around, We were approached by a young lady who introduced herself as Angel. She was fairly new there and had to work a bit to extract the information from us as to what we were looking for. The short of this is that she took us to a used car that met all of our needs and requirements at a decent price. From there on in it was a smooth (but lengthy) process that ultimately had us driving our "new" car home after all the necessary papers had been dealt with. Angel did a marvelous and professional job of setting us at ease and getting us to where we wanted to be. It turned out to be a pleasant enough trip that had us dealing with a short line of friendly and professional staff members. More