
Heartland Toyota
Bremerton, WA
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5000 mile service on new car was timely and efficient. Matt paid attention to our concerns and service techs checked everything out. New to the hybrid world and a stop in several days earlier to ask quest Matt paid attention to our concerns and service techs checked everything out. New to the hybrid world and a stop in several days earlier to ask questions also reinforced their customer care policy. Highly recommend Heartland Toyota for service. More
They had the car I wanted in trim and color. That’s about it on the positive side. If you live in Seattle and are thinking about buying here, don’t. If you get any work done, it’s four ferry That’s about it on the positive side. If you live in Seattle and are thinking about buying here, don’t. If you get any work done, it’s four ferry rides and a rental car. Just don’t. It’s not worth it. After signing the papers I felt like I needed to go home and take a shower. Their financial guy is slimy. Never got my wrap completed and no refund. Just don’t More
They will sell you a dash cam that they don’t install correctly for $1000 then they will remove the poorly installed wiring harness on the first of many services appointments so you end up paying $1000 f correctly for $1000 then they will remove the poorly installed wiring harness on the first of many services appointments so you end up paying $1000 for nothing. More
You couldn’t ask for a more professional and courteous service person than Chet. He always goes above and beyond for me and my vehicle, making me feel like I’m his only customer. I just love him! service person than Chet. He always goes above and beyond for me and my vehicle, making me feel like I’m his only customer. I just love him! More
My oil changes are every 5k miles. Almost every time the sticker they put on the window for next change says it is due in 3k. Charged me double the price they quoted me over the phone Almost every time the sticker they put on the window for next change says it is due in 3k. Charged me double the price they quoted me over the phone for a repair. New car purchase 'Pulse Plus' package they install whether you want it or not. The flashing red brake light they install is literally illegal in washington state. Apparently they have been doing this for at least a few years. So every car with the stupid flashing brake lights can now be pulled over and ticketed. More
We have used Heartland Toyota for our service needs since 2012 when we purchased our first Toyota. When we recently brought our 2012 Venza in due to a tire pressure monitor alert Bree and Patrick were able 2012 when we purchased our first Toyota. When we recently brought our 2012 Venza in due to a tire pressure monitor alert Bree and Patrick were able to get us a service appointment the next day. The problem was fixed the next day along with a few additional service items and, as always, the jobs were handled quickly and professionally. Patrick is great at keeping us informed of progress and if other problems arise. We continue to rely on the experience and expertise of Patrick and the service technicians because we know service work will be done right. Patrick is truly an excellent representative for Heartland and Toyota. More