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Heartland Toyota

Bremerton, WA

4.7
2,536 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,536 reviews

July 24, 2023

Excellent, friendly service, coffee service also excellent with good attitude. Everyone helpful and caring. Minimum wait time More

by Orniebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 25, 2023 -

Heartland Toyota responded

Thank you for the great review! We're glad to hear that our team at Heartland Toyota provided excellent and friendly service. We appreciate your kind words and hope to see you again in the future!

July 22, 2023

When I brought my Highlander in for service Chet helped me and advised what services were needed. I am very pleased with the service, I will also be setting an appointment for my Solara Camery. More

by Fran Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester
Jul 24, 2023 -

Heartland Toyota responded

Fran, thank you for the review! We appreciate the kind feedback about Chet and hope to see you again at Heartland Toyota. Safe travels!

July 20, 2023

Efficient; friendly. Ryan gave us drink cards and said he would check on warranty. Done More

by Oakbayannoakbayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 21, 2023 -

Heartland Toyota responded

Thank you for the review! We appreciate the kind feedback about Ryan and hope to see you again at Heartland Toyota!

July 20, 2023

Robar was great- very attentive and kind. Would do business with him again! Can’t say that about everyone there. More

by Jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jul 21, 2023 -

Heartland Toyota responded

Thanks for your feedback. While I'm glad to hear that one of our team members provided you with excellent service, I am disappointed to know that this has not been a consistent experience with all of our team. Would you be available to discuss this further over the phone? I would like to hear more about your past encounters at our dealership and ideally gain some insight that will improve our services going forward. At your earliest convenience, please feel free to reach me using the number I've provided below. I appreciate your time and hope to speak with you soon. Thank you, Cody Edwards - General Manager 360-377-1200

July 18, 2023

Chet was very professional, proficient, nice & helpful along w/ Caleb along w/ a lady who I didn’t get her name… Thanks for the service. More

by Jobeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Jul 19, 2023 -

Heartland Toyota responded

Jobeth, thank you for the kind words! We're glad that Chet, Caleb, and our team could provide you with professional and helpful service. We appreciate your business and hope to see you again at Heartland Toyota!

July 13, 2023

Matt at Toyota was a GREAT assistant. He came a number of times to tell me how much time when my car would be ready. Matt was very politeness asked if there was anything he could do fo More

by pnwsinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blank Blank
Jul 14, 2023 -

Heartland Toyota responded

Thanks for sharing your top-notch service experience with us! We truly appreciate your shoutout to Matt and look forward to assisting you again down the road at Heartland Toyota!

July 11, 2023

My recent experience was excellent. They were efficient, thorough and very polite. I felt that they appreciate my business. More

by beachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick callejo
Jul 12, 2023 -

Heartland Toyota responded

Thank you for the great review! We're glad to hear that our team at Heartland Toyota provided you with excellent service. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day!

July 07, 2023

My salesperson was MR. Raybar Ali who I have known for a good many years. He is very good at what he does, always friendly, professional and customer oriented. I have gr More

by KUMA
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jenn Marshalek, Edwin Hiltabrand, Chris Christopherson
Jul 10, 2023 -

Heartland Toyota responded

Thank you for the great review, KUMA! We're glad to hear that Raybar provided excellent service and that Edwin was able to address your concerns. We appreciate your business and look forward to serving you again at Heartland Toyota!

July 05, 2023

Amazing dealership to work with! Our whole entire family has always use them… Specifically Rabar!! In love with my new car! More

by Hollyhough29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jul 06, 2023 -

Heartland Toyota responded

Holly, thanks for the amazing review! We're so glad that Rabar and the team at Heartland Toyota could assist you in finding your new car. Enjoy driving it, and we hope to see you again in the future!

June 30, 2023

Neat, clean, quick & friendly. Quick customer service with a smile. Will use in the future and will recommend to others. More

by Mr T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
Jul 03, 2023 -

Heartland Toyota responded

Thanks for recommending Heartland Toyota! We're delighted our team demonstrated our commitment to customer service and made your experience a success. Safe travels, and we'll see you next time!

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