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Heartland Toyota

Bremerton, WA

4.7
2,569 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,569 reviews

December 16, 2023

Rabar, again, did a fab job in finding us a car and facilitating the closing process. Everything went smoothly snd we got the exact car we were looking for. Thanks Rabar!!. More

by Rlbendixen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Edwin Hiltabrand
Dec 18, 2023 -

Heartland Toyota responded

We're delighted to know Rabar was able to assist you in finding the perfect car at Heartland Toyota. Thanks for your kind words and enjoy your new ride!

December 13, 2023

Fast, friendly, honest, knowledgeable individuals. Great to work with , highly recommend to go to heartland Toyota More

by Mcoulter05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Dec 13, 2023 -

Heartland Toyota responded

We're delighted to know you had a positive experience with our team at Heartland Toyota! Thanks for the recommendation and your kind words. We look forward to serving you again in the future!

December 11, 2023

Kept us informed on vehicle status and what needed to be replaced after inspection today More

by Footsore311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick callejo
Dec 12, 2023 -

Heartland Toyota responded

We are honored to receive your support. Thank you! - Heartland Toyota Team

December 08, 2023

Very friendly, convenient and honest people. Sale representative and supervisor both very good and cooperative. I highly recommend this dealership. More

by eniakan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 08, 2023 -

Heartland Toyota responded

We're delighted to know you found our team at Heartland Toyota friendly and cooperative. Thanks for recommending us!

December 08, 2023

Always friendly great service,. Austin was super responsive, and proactive.thank you very much apprexiated More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 08, 2023 -

Heartland Toyota responded

We're glad to know you had a great experience with Austin at Heartland Toyota! Your kind words are much appreciated. Thanks for choosing us for your automotive needs!

December 07, 2023

Amazing. Customer service could not ask for anything better took very good care of me. Very happy very satisfied. Thank you. Rabar Ali More

by Pdlryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy VUP, Susan Sanchez, Rabar Ali, Ellysa Boligao, Barrie Toyooka
Dec 07, 2023 -

Heartland Toyota responded

We're delighted to know that our team at Heartland Toyota provided you with excellent customer service. We appreciate your kind words, and hope you enjoy your new ride!

December 02, 2023

I was given a quote on some work. Had it done elsewhere. Way cheaper ripoff Toyota dealer. Wanted to charge me $1500 had it done for less than $200. Why would they do that? More

by c.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service-Chet and Mike
Dec 04, 2023 -

Heartland Toyota responded

I'm sorry to read about your experience with the quote you received. We strive for transparency and fairness in our pricing, so this feedback is disappointing, but we will keep it in mind as we work to make improvements. If there's anything else you'd like to add, please reach out. Thank you, Cody Edwards - General Manager - 360-377-1200

December 01, 2023

All of the staff is very friendly every time we’ve been here, and the facility is always clean. More

by ccope15
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Dec 01, 2023 -

Heartland Toyota responded

Thank you for this kind review of Heartland Toyota! We appreciate it!

November 30, 2023

Great service and great advisor from Mr. Wright. All necessary recommendations was well communicated. Thanks Matt More

by Bienjuliano001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt wright
Dec 01, 2023 -

Heartland Toyota responded

We're glad to know that you had a great experience with Mr. Wright at Heartland Toyota! Communication is key, and we appreciate your feedback on our service recommendations. Safe travels ahead!

November 30, 2023

5000 mile service on new car was timely and efficient. Matt paid attention to our concerns and service techs checked everything out. New to the hybrid world and a stop in several days earlier to ask quest More

by devansava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wright
Dec 01, 2023 -

Heartland Toyota responded

We're glad to know that your 5000-mile service was efficient and timely at Heartland Toyota! It's great to see our team, especially Matt, could address all of your hybrid-related questions. We appreciate the recommendation, thank you for trusting us with your new car's care!

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