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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,642 Reviews
Call Dealership (360) 377-1200
View Awards

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,642 reviews

December 04, 2025

Gabrielle Bass is an awesome salesman. It was a pleasure working with Gabrielle. Great buying experience. More

by ticeca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Bass, Cody Edwards
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Dec 05, 2025 -

Heartland Toyota responded

Thank you for sharing your awesome experience with Gabrielle and the team! We hope to see you again at Heartland Toyota.

December 04, 2025

Mike in service was great. He was very transparent concerning the repairs needed. The shuttle driver was also great. More

by ticeca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
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Dec 05, 2025 -

Heartland Toyota responded

It's awesome to read your kudos for Mike and our shuttle driver! We’ll be sure to share this feedback with the whole team! Thank you for choosing Heartland Toyota!

December 03, 2025

Daniel was very helpful, courteous and thorough and kept us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gribble, Service Dept.
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Dec 03, 2025 -

Heartland Toyota responded

RJ, it's great to know Daniel kept you informed and was so supportive at Heartland Toyota. We'll be sure to pass along your kind words!

December 03, 2025

Daniel was friendly and prompt and explained everything they would be looking for in my tuneup. When it was completed, he explained in simple terms what I would need and how much it would cost. The lobby More

by haybish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Service consultant
Report | Print
Dec 04, 2025 -

Heartland Toyota responded

We're delighted to hear that Daniel made your experience smooth and informative. We hope to see you again at Heartland Toyota!

November 30, 2025

Chet was very helpful and helpful. He explained everything that I needed for my car mairenace More

by Veteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
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Dec 02, 2025 -

Heartland Toyota responded

Thank you so much! It's fantastic that you were in great hands with Chet. We appreciate your business here at Heartland Toyota.

November 29, 2025

Great buying experience. Dealership offers a welcoming atmosphere with no pressure salespeople. A great place to buy a vehicle. More

by ticeca1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle , Ellysa Boligao, Cody Edwards
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Dec 03, 2025 -

Heartland Toyota responded

Thank you for the review! It's great to know that you felt comfortable and welcome at Heartland Toyota. We hope to see you again! Enjoy your new vehicle!

November 27, 2025

Austin and the service crew are always awesome here! I won't go anywhere else. More

by Tee Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 01, 2025 -

Heartland Toyota responded

We'd like to express our gratitude for your kind review of Heartland Toyota. We'll be sure your kind words reach Austin. Thanks, Tee!

November 26, 2025

Top notch service. Every detail explained to my satisfaction. Very easy in/out. Kept in constant communication and promptly notified me when may car was ready. Very More

by smithwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gribble
Report | Print
Dec 01, 2025 -

Heartland Toyota responded

Thanks for choosing Heartland Toyota and for sharing this glowing review! It means the world to us that you felt special and appreciated by our team. Have a wonderful day!

November 22, 2025

Absolutely no communication about when my car was done even when I called twice asking to be called backed twice More

by amazonnurse95
Service Communication
Recommend Dealer
No
Employees Worked With
Wouldn't know Noone called me
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Nov 24, 2025 -

Heartland Toyota responded

I'm really sorry to hear about the lack of communication you experienced. We aim to keep our customers well-informed throughout the service process, and it sounds like we missed the mark here. I'd like to look into this further for you; please feel free to reach out directly when convenient. Thank you, Joe Wilmoth - Service Manager - (360) 473-1511

November 14, 2025

Chet has always taken good care of me he is my go to person for car needs thank you Chet More

by jakerusty43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet in service
Report | Print
Nov 14, 2025 -

Heartland Toyota responded

Jake, thank you for the great review. Chet will appreciate your kudos. We look forward to seeing you again at Heartland Toyota!

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