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Heartland Toyota
Bremerton, WA
2,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 08, 2025
Outstanding customer service. Keep it up! Very knowledgeable service representative. Explained the situation and the charges very well Keep it up! Very knowledgeable service representative. Explained the situation and the charges very well More
by Rus
Employees Worked With
Service department Daniel
March 08, 2025
It was my first time there and Mike was friendly and professional. He made sure I was comfortable in the waiting area and the service didn’t take as long as I thought. professional. He made sure I was comfortable in the waiting area and the service didn’t take as long as I thought. More
by Sadieminx
Employees Worked With
Mike in the service department
March 04, 2025
We just purchased a 2025 Toyota Sienna XSE from Heartland Toyota. Throughout the entire process of identifying our vehicle of choice, awaiting delivery, prepping upon arrival, and instructing us on the upgra Toyota. Throughout the entire process of identifying our vehicle of choice, awaiting delivery, prepping upon arrival, and instructing us on the upgraded technologies, the sales team of James Alameda and Darren Posey were excellent in their professionalism, efficiency, knowledge, and friendliness in ensuring that we got the car we wanted and were comfortable driving away with it. More
by Tatsu70
Employees Worked With
Darren Posey -Sales - 5 stars, Mike Alden - Sales - 5 stars, Jordan Aarant
February 22, 2025
Great service department. They are very easy to work with. Location is very professional. Mike in the service department is great. They are very easy to work with. Location is very professional. Mike in the service department is great. More
by CPB
Employees Worked With
Mike S. In service department
February 21, 2025
Heartland Toyota is perhaps the best dealership I have ever dealt with. Our latest experience was with the service department and Austin and his team upheld the excellent customer service and workmanship. ever dealt with. Our latest experience was with the service department and Austin and his team upheld the excellent customer service and workmanship. Austin, the other service advisor are trusted partners in the care of our two cars. They are professionals who I can rely on give me an honest assessment of the work required, an accurate estimate of the cost, and notification of any work found during the service time. Trusted advisors and trusted mechanics make this department a 10 every time. Kudos to Austin and his team on a job well done. More
by Cokeguy1946
Employees Worked With
Austin
February 20, 2025
I was greeted and checked in quickly and efficiently. Wyatt was friendly and professional in explaining the required maintenance and what additional services were available. I really appreciated the Wyatt was friendly and professional in explaining the required maintenance and what additional services were available. I really appreciated the heads up on future needs and options. He kept me informed of the progress and results of the inspections. I highly recommend getting your vehicle maintenance done at Heartland Toyota. More
by Scott
Employees Worked With
Wyatt
