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Heart City Toyota

Elkhart, IN

4.9
551 Reviews

711 N Nappanee St

Elkhart, IN

46514

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551 Reviews of Heart City Toyota

March 22, 2022

I was welcomed and treated as a friend, with no pressure, from the moment I entered the door. The price was fair. I'll be coming back. More

by chet6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Berg, Brooke Ewald
March 21, 2022

Very bad experience. Title paperwork was filled out incorrectly. Which caused me to have to make more trips to the dealership and DMV. I was treated poorly in nearly all More

by Michael.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Keyser, Richard Cripe, Pete Escobedo
March 15, 2022

They were able to get a new Rav4 Hybrid in for me within a month of putting my name on the list requesting one. They communicated through the process and I understood everything. More

by KJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Miller
March 14, 2022

Richard Cripe was very easy to deal with pressure to buy additional packages or options. Financing was fast and easy. I have already recommended them to several people. Worth the drive from Firt Wayne. 😁 More

by TERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody. 5 stars very friendly, Brett Keyser, Richard Cripe, Pete Escobedo
February 27, 2022

Kind reception at entrance of dealership. All personal happy to assist us find the salesman that we have been working with. More

by beckyveen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Keyser, Eric Miller, Donovan Spitler, Pete Escobedo
February 22, 2022

I needed help with my Toyota so I called Heart City Parts and Mike picked up. I explained what I was looking for and in a very uninterested tone of voice he told me he couldn't help me. I called the next More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pierson
February 12, 2022

Prompt communication while looking for an in demand vehicle. Offered a reasonable price up front, making the purchasing process quick and painless. Great car shopping experience, would recommend. More

by Benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Keyser, Eric Miller, Pete Escobedo
February 12, 2022

Heart City didn't disappoint. My daughter needed a dependable vehicle and they came through. It was her first buying experience, and she was very happy with the level of service and attention given. More

by wenonahays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Keyser, Kent Lochmandy, Donovan Spitler
February 11, 2022

Thank you Heart City Toyota for going above and beyond to make sure you are treating the customer with honesty and integrity. The buying experience with you is straight forward with no hidden surprises. My s More

by motosport15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Keyser, Donovan Spitler, Pete Escobedo
January 28, 2022

This was my seventh lease. Kendall always provides exceptional service. I can call him any time with questions. He goes above and beyond More

by nmilliken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Berg
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