Heart City Toyota
Elkhart, IN
Filter Reviews by Keyword
By Type
551 Reviews of Heart City Toyota
3x Return Customer I made my 1st purchase from Heart City when they were nothing more than a trailer on the lot for an office. I purchased my daughters 1st car from them I made my 1st purchase from Heart City when they were nothing more than a trailer on the lot for an office. I purchased my daughters 1st car from them. Then, I moved. Ended up back in Indiana 8 years later. We now have a Highlander and Avalon, both from Heart City. The sales and service is great. No 3 hours of haggling to get a good deal. We will definitely be back in a couple years for our next vehicle. Not because it's not reliable, but because my husband is spoiled and likes new every few year. :) More
Excellent service super friendly salespeople A++++ Could not have been more pleased with the car buying experience. Very friendly and knowledgable salespeople. Would recommend to anyone and would go th Could not have been more pleased with the car buying experience. Very friendly and knowledgable salespeople. Would recommend to anyone and would go there to buy another car.. More
My 2014 Toyota Venza XLE Kendall Berg was recommended, by my brother, as a very good and knowledgeable sales person. My brother has purchased several cars from Heart City and Kendall Berg was recommended, by my brother, as a very good and knowledgeable sales person. My brother has purchased several cars from Heart City and has been impressed with the experience. I am now in agreement. I had a dollar number in mind for a sale. This number was exceeded without back-and-forth price dickering. I would like to thank both the new car and used car management. Also, thanks to Kim for a smooth exit. More
Dealership Experience We have purchased vehicles from this dealership before, and every buying experience has been very pleasant, especially with the Sales person of Kendal We have purchased vehicles from this dealership before, and every buying experience has been very pleasant, especially with the Sales person of Kendall Berg. I would certainly purchase from the dealership again, and would highly recommend dealing with Kendall Berg, and I would absolutely recommend this dealership to anyone else who might ask, inclusive of all family, and friends. The only downside I had, at all, was that I thought "they" might have been a bit more willing to go down on the price of our new 2014 Toyota Sienna, since we just recently purchased a 2012 Toyota Highlander there. Other than that, a great place to visit, and do business with, thanks to Kendall Berg. More
Love the Prius Kendall was amazing! He was able to answer all of our questions and get us the car we really wanted. We will definitely return to this dealership! Kendall was amazing! He was able to answer all of our questions and get us the car we really wanted. We will definitely return to this dealership! More
Price was right and experience was fantastic Price was right and experience was fantastic. I was never pressured. I traveled in from out of state to pick up the truck. Kendall and Cindy had a Price was right and experience was fantastic. I was never pressured. I traveled in from out of state to pick up the truck. Kendall and Cindy had all of the paperwork ready and I was in and out in no time at all. Truck was detailed and ready to go. Kendall was very thorough in covering whatever details I wanted to cover and was more than willing to spend as much or as little time as I needed before taking delivery. I had a couple of minor hiccups after the sale but they took care of me and ensured that I was satisfied. Overall, I'm happy with my purchase and with the service I received at Heart City! More
We appreciated being welcomed onto the showroom floor, our timely appointment kept and Kendalls very helpful experience in walking through options. We also appreciated the no hassles approach to pricing w our timely appointment kept and Kendalls very helpful experience in walking through options. We also appreciated the no hassles approach to pricing which gave us the price and our time to think about it. More
Though the first visit didn't find a fix, the service department worked with me to isolate the issues and effect all possible fixes. As always, problems are not certain to be duplicated when in for servi department worked with me to isolate the issues and effect all possible fixes. As always, problems are not certain to be duplicated when in for service, so the flexibility of HC's service writer was appreciated. More
This is our second vehicle purchased from Heart City, and Jesse, this year. On each occasion, we paid, what we feel, was a fair price for our vehicles, and received an excellent price for our trade in. My wi Jesse, this year. On each occasion, we paid, what we feel, was a fair price for our vehicles, and received an excellent price for our trade in. My wife and I will defiantly be back for any future vehicles. More
very friendly, helpful and thorough. no pressure. answered all questions honestly. went through all the features of the car and made sure we were comfortable with all the technology. excellent serv answered all questions honestly. went through all the features of the car and made sure we were comfortable with all the technology. excellent service department. More