Heart City Toyota
Elkhart, IN
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551 Reviews of Heart City Toyota
Amazing customer service! Joey Bailey was extremely knowledgeable about both vehicles I looked at. I bought the RAV4 Hybrid and he showed me all the options it had! Very gracio Joey Bailey was extremely knowledgeable about both vehicles I looked at. I bought the RAV4 Hybrid and he showed me all the options it had! Very gracious and patient with me! I will recommend him as well as Heart City Toyota to all my friends and family! I’m a satisfied customer and will bring all my business to them! More
Excellent Experience We went to buy a used car and were happy with what we found. However, given financing incentives recently put in place, it became more economical to b We went to buy a used car and were happy with what we found. However, given financing incentives recently put in place, it became more economical to buy new, so this is what we did. Very happy with the car, the dealership, and the salesman. No high pressure. More
Excellent Richard and everyone went out of there way to make us feel at home. This is our forth Avalon and we just love it. We have never had any problems with Richard and everyone went out of there way to make us feel at home. This is our forth Avalon and we just love it. We have never had any problems with them. More
Nice place to buy a car Kendall treated us well. Gave us a good deal, made us laugh, Very knowledgeable. Answered every question we had about the vehicles we were looking at Kendall treated us well. Gave us a good deal, made us laugh, Very knowledgeable. Answered every question we had about the vehicles we were looking at. And many we hadn't thought about. Harold was very good to deal with, friendly, and explained the purchasing procedure, the warranty coverage, service, etc. quite well. The Tundra is a welcome addition to our life and we're confident it will take us wherever we want to go. More
Great car buying experience. Richard Cripe was great..... friendly, helpful and clear.There was no pressure and I felt very comfortable with the whole process. Same with Harold Da Richard Cripe was great..... friendly, helpful and clear.There was no pressure and I felt very comfortable with the whole process. Same with Harold Davis on the business side. More
Amazing Friendly Service We were greeted and treated amazing from the start to the finish. To the point no swindling, or trying to make something other than it was. Everyone w We were greeted and treated amazing from the start to the finish. To the point no swindling, or trying to make something other than it was. Everyone was a delight to work with. More
Outstanding Dealership! And the BEST sales consultant After purchasing a used vehicle from another dealership three weeks prior to my visit to Heart City Toyota, I realized that purchase was a mistake . After purchasing a used vehicle from another dealership three weeks prior to my visit to Heart City Toyota, I realized that purchase was a mistake . Due to arthritis it's hard for me to get in and out of a sedan. The dealership did not stand behind the vehicle they sold me and offered to take it back in trade for $4,000 less than what they'd sold it to me for. Annoyed, I walked out of that dealership and drove to Heart City Toyota. I met with Sales Consultant Kendall Berg who listened to my plight and shared several options. He made sure to show me only vehicles that had all of the options I wanted. I was offered a much fairer deal on the trade in and drove away in a beautiful new RAV4. Kendall Berg is the best! More
Refreshing Didn't feel any pressure to buy, only looked to help us find exactly what we wanted. Explained optional programs available, but didn't oversell or pus Didn't feel any pressure to buy, only looked to help us find exactly what we wanted. Explained optional programs available, but didn't oversell or push us to add things we didn't feel we needed. More
Good experience but time consuming I had a good experience purchasing my car but the time it took to finish was time consuming and inconvenient. The sales man was very kind and helpful I had a good experience purchasing my car but the time it took to finish was time consuming and inconvenient. The sales man was very kind and helpful but was forgetful. My vehicle didn’t come with floor mats. So we asked for a quote to get them, sales man didn’t do that while we were there. Emailed me later stating they did have them in stock when I was purchasing my car. Then told me to come in on Monday to get them. I get to the dealership and he then tells me they are now out of stock. Reorders them for me and I had to make another trip there. More
Awsome to deal with Walked in on Saturday. Knew what we wanted. Salesman looked thru the inventory, found what we wanted! Easy to deal with, walked us thru it Walked in on Saturday. Knew what we wanted. Salesman looked thru the inventory, found what we wanted! Easy to deal with, walked us thru it More