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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,772 Reviews

1,772 Reviews of Hawk Ford of St. Charles - Service Center

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September 15, 2023

Monique went above and beyond to ensure our service experience was memorable. I was able to get both Ford vehicles serviced in the same morning. More

by KWEBER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case, Connor Brown
September 15, 2023

This is ridiculous that you need a written statement. I don’t have the time. More

by JOHNFARRIS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I’ve rated Hawk Ford service innSt. Charles several times! The quality of service and the technicians hasn’t changed! They are great and Steve the Man in Charge is AWESOME! Always a gre More

by KMAC195623
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Hawk Ford of St. Charles responded

We appreciate your continued support and feedback on our service at Hawk Ford of xx. Charles! It's fantastic to hear that you consistently receive top-notch service from our dedicated team, including Steve. We're committed to providing you with great experiences every visit. Thank you for choosing us!

September 14, 2023

Friendly professional sales team , in my limited experience as a new customer the service department is very efficient too More

by RSMYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Apr 05, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our friendly and professional sales team. Our efficient service department is dedicated to ensuring your satisfaction. Thank you for choosing Hawk Ford of St. Charles!

September 14, 2023

Went very well, made the appointment and dropped the car off the night before. Was surprised to get a call the next day early saying that they were all set. It was a recall update, so very happy with the More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady with Glasses and short hair. :)
September 14, 2023

Over many visits both scheduled and Quick Lane the receiving personal have been welcoming and invested in the needs of the client and their concerns for the auto. More

by FREMONTOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
September 13, 2023

Dealership is great they get my truck in for service when I need it and even give me a ride home too! More

by TSOBOROWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
September 13, 2023

Great Friendly Courteous Convenient Fast Clean Free ride home if needed Convenient location all the staff was awesome Will always use Hawk of St.Charles The Van Pool Family More

by PETEVANPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

No complaints as usual i was in and out pretty fast. Glad I was able to get in Thank you More

by KALINA.TEDESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
September 10, 2023

Excellent service. Great Communication. I was dropped off at work and a few days later picked up from my home by the dealership to pick up my car with no cost to me. Ab More

by KVLAD313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Donovan
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