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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,770 Reviews
Call Service Center (630) 384-9905

1,770 Reviews of Hawk Ford of St. Charles - Service Center

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December 06, 2023

Never visit this place but awesome nice costumer service in especially Gerardo nice guy thank you guys More

by RUIZFARITH203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

December 06, 2023

Chris was the best to work with and I had a great experience. I will definitely be bringing my car back here in the future. Thank you! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lambert
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

December 05, 2023

Great front desks folks: My truck left the shop with a low tire warning light on the dash board. It showed up with no such indicator! How was this missed? More

by TINERDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 03, 2023

The work was done, as described, on time, and at the price promised. Thanks Hawk Ford. More

by PAMBROSE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for your business, we appreciate you as a Hawk customer!

December 03, 2023

As always Steve Staub in Service gets the job done. He is as tenacious as the car owner to find tough problems and fix them. Can’t say enough praises to him! More

by CSOBIE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

December 03, 2023

Josh was very verry helpful and kept me total informed throughout the process.Thanks Josh. More

by WHANNIBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are glad we could help! We hope to be of service to you again! Take care!

December 02, 2023

Great professional people all around. Was there to correct the oil level from previous oil change where it was over filled. Issue was addressed in professional and satisfactory manner. More

by SKRZYNACCOUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown, Lily Bisbikis
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of xx. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 02, 2023

Helpful and answers all my questions. Knowledgeable and patient. Pick and delivery service is great. More

by MASTERFEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

November 30, 2023

Steve always has been helpful when I bring my car in for service. Always receive great service in a timely manner. More

by TAURUSENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 30, 2023

My first routine service appointment was pleasant . I was introduced to the Tech and my questions were handled professionally . More

by BALDLOOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy C.,Luke
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Feb 27, 2024 -

Hawk Ford of St. Charles responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

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