Hawk Ford of St. Charles - Service Center

Hawk Ford does amazing work and communicates any issues, problems or changes immediately. I highly recommend this service shop problems or changes immediately. I highly recommend this service shop More

Brought my truck in for specific issue that wasn’t fixed, and charged me 100$ to fix something that wasn’t wrong. Multiple times told me they were fixing the wrong issue almost as if they mixed up cars. Told and charged me 100$ to fix something that wasn’t wrong. Multiple times told me they were fixing the wrong issue almost as if they mixed up cars. Told him several times that was never an issue, but these guys don’t hear you, and don’t fix your car or truck. Wouldn’t feel confident in the technicians there. Don’t waste your time More

Excellent communication with excellent service. Jerry was great to get my problem fixed. Hawk Ford has a wonderful dealership to do business with!! Jerry was great to get my problem fixed. Hawk Ford has a wonderful dealership to do business with!! More

Top shelf dealership! Great knowledge and communication. Not my first dealings with a dealership, but definitely one of my best! Great knowledge and communication. Not my first dealings with a dealership, but definitely one of my best! More

Went in for my oil change . I informed Conner on my last oil change they ripped the screws out of my belly pan cover and just put zip ties on it to hold it. I asked if they coul I informed Conner on my last oil change they ripped the screws out of my belly pan cover and just put zip ties on it to hold it. I asked if they could fix it properly. It was never done . Now I have zip ties holding the belly pan cover on my 50k dollar truck . I think I might be finding another dealer from this point forward More

I bought a 2022 Ford Ranger from this dealer. They have done ALL of the maintenance on my truck since then. This round, I have over a dozen small hail dents all over the hood and cba roof. The de They have done ALL of the maintenance on my truck since then. This round, I have over a dozen small hail dents all over the hood and cba roof. The dealer fixed ALL of those dents and my truck looks like new. More

Oil change and tire check done as requested. Fast service snd easy check in. Reasonable price. Fast service snd easy check in. Reasonable price. More

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went above and beyond. More

HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater reviews. Everyone @ HAWK FORD is the best… More

The service department helped me within 5 minutes of arriving and all paperwork was completed with my concern. Will always bring my car here for service arriving and all paperwork was completed with my concern. Will always bring my car here for service More