Hawk Ford of St. Charles - Service Center

Was not happy at all for the advisor and how he spoke to me about my vehicle and the issue they found. me about my vehicle and the issue they found. More

Excellent service. Timely, very reasonably priced, and great communication. In my opinion Couldn’t be better. Timely, very reasonably priced, and great communication. In my opinion Couldn’t be better. More

Service was prompt and courteous. They undertook the recall repairs within 2 hours while I waited and checked tire inflation and fluids, all at no charge. Very happy with the service. They undertook the recall repairs within 2 hours while I waited and checked tire inflation and fluids, all at no charge. Very happy with the service. More

Friendly Helpful Communication was awesome. Willing to help to find the solution. Thank you Josh Willing to help to find the solution. Thank you Josh More

Service department does a great job taking care of my vehicles. Always willing to work with me on issues with ford's problems vehicles. Always willing to work with me on issues with ford's problems More

The dealership was able to see me on short notice, reviewed my damaged tire and was able to repair it quickly for a reasonable price. reviewed my damaged tire and was able to repair it quickly for a reasonable price. More

Every one was very professional and prompt. 👍 🇺🇸 to long an answer make it shorter next time I won’t reply 👍 🇺🇸 to long an answer make it shorter next time I won’t reply More

Service was great and vehicle was ready on time as promised. Had a ford performance tune installed. I’ve heard of other dealers not being able to install the tune but had no issues here. promised. Had a ford performance tune installed. I’ve heard of other dealers not being able to install the tune but had no issues here. More

The problem is that the cost of repairs are very expensive. I have a F150 with 125000 miles and the amount of work recommended for my truck over the last year has become too expensive to fix. I ha expensive. I have a F150 with 125000 miles and the amount of work recommended for my truck over the last year has become too expensive to fix. I have to look elsewhere to get some repairs done cheaper. Ford corporate and the individual dealers need to work with the staff mechanics to figure out a more cost effective structure for major repairs. The reliability of Ford should be there too. Having 6K to 10K in repair estimates is just too excessive. I have been a long time Ford owner but believe I may have to look into other manufacturers. . More

Brought it in for service, they explained everything and resolved my issues in a just minutes. Very happy customer here resolved my issues in a just minutes. Very happy customer here More