Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,826 Reviews of Hawk Ford of St. Charles - Service Center
Service was great and completed quickly. Connor was courteous. Molly checked to make sure the shield was put on my car correctly. I had problems in the past. so everything was done right thi Connor was courteous. Molly checked to make sure the shield was put on my car correctly. I had problems in the past. so everything was done right this time. More
Everything was done on time and accurately. Connor was courteous and told me about what to expect and how the work was done. Fast and efficient. Connor was courteous and told me about what to expect and how the work was done. Fast and efficient. More
Service writer failed to register the right truck for service. Called her and she said she would fix it. never called back. We took in truck 1304, they wrote up the truck 1501.... service. Called her and she said she would fix it. never called back. We took in truck 1304, they wrote up the truck 1501.... More
Steve is a true professional and treats his customers with respect and dignity. I have lived in St. Charles for 36 years and have used this dealership that entire time and have been extremely satisfie with respect and dignity. I have lived in St. Charles for 36 years and have used this dealership that entire time and have been extremely satisfied with their services along with the purchases made throughout that time. Steve was not there in the beginning but his addition to the Ford team has been a blessing in how he addresses the needs of all customers he encounters. How Steve addresses his position based on his knowledge and experience lends itself to building a satisfied customer base, which leads to repeat sales and service building customer loyalty by showing that he and Hawk Ford care about their customers. If you are seeking a dealership with quality personnel who know their trade and truly care about you (the customer) I would highly recommend you give Hawk Ford your consideration and time. More