Hawk Ford of St. Charles - Service Center

Vehicle recall Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a cou Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a courtesy car despite the short notice! More

Service Recalls, service and oil change/tire rotation on one of my trucks. Oil change and tire rotation on the other. Everyone was helpful and professional. Recalls, service and oil change/tire rotation on one of my trucks. Oil change and tire rotation on the other. Everyone was helpful and professional. More

New Tires I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting r I shopped all over getting prices for tires and Hawk beat everybody by at least $50.00. I was dealing with Steve Staub and he came into the waiting room and told me he got the tires for $40.00 less than I was quoted.The person that installed the tires did a good job and in a reasonable time as I waited for them. More

Great Service Great customer service, prompt, and courteous. Dropped me off and picked me back up from shopping while waiting for repair. Didn’t even get all my s Great customer service, prompt, and courteous. Dropped me off and picked me back up from shopping while waiting for repair. Didn’t even get all my shopping done, they were every efficient More

Great Took care of Recalls and an issue with Sync, They new exactly what problems were. Steve notified me and kept me informed. Had a loner vehicle w Took care of Recalls and an issue with Sync, They new exactly what problems were. Steve notified me and kept me informed. Had a loner vehicle which was nice of them too. More

REPAIRED BROKEN SUNROOF BRACKETS My vehicle was repaired in the time they had told me and so far it seems the issues have been resoled. Steve kept me updated as I had asked him to do. My vehicle was repaired in the time they had told me and so far it seems the issues have been resoled. Steve kept me updated as I had asked him to do. More

Great service and workmanship. Steve is the best! Check car in promptly, kept me updated on progress, delivered the car when promised at the quoted price. Steve is the best! Check car in promptly, kept me updated on progress, delivered the car when promised at the quoted price. More

Friendly service They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! More

WAIT TOO LONG no had to wait for over 3 hrs to get the service done NEVER HAD THIS PROBLEM WHEN THE COMPANY WAS ZIMMERMAN FORD. LOUSY SERVICE no had to wait for over 3 hrs to get the service done NEVER HAD THIS PROBLEM WHEN THE COMPANY WAS ZIMMERMAN FORD. LOUSY SERVICE More

They Do More Had a xxxx up with my new pickup. They went out of their way to get it fixed as soon as possible and even reimbursed me for my trouble. Am quite confi Had a xxxx up with my new pickup. They went out of their way to get it fixed as soon as possible and even reimbursed me for my trouble. Am quite confident I would not have received such attention at another dealership. More