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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,844 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,844 Reviews of Hawk Ford of St. Charles - Service Center
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March 09, 2020
Everyone was very nice and helpful. They were correct about the wait time, which made planning around it very easily. I would come back to this location again. about the wait time, which made planning around it very easily. I would come back to this location again. More
by BAILEYBURKLOW
Verified Customer
March 07, 2020
Oil change and front end Zack and the techs are great. Every experience is high quality. We travel from sycamore to visit this dealership. It's well worth the trip. Thanks Zack and the techs are great. Every experience is high quality. We travel from sycamore to visit this dealership. It's well worth the trip. Thanks! More
by ROBVOGEL111
Employees Worked With
Zack Innocanti
March 05, 2020
The service dept was very good about managing my expectations. Happy with the service experience. The car was done on a timely basis. Only this missing was a clip to secure trim piece. Steve promis expectations. Happy with the service experience. The car was done on a timely basis. Only this missing was a clip to secure trim piece. Steve promised to call when the clip arrives. More
by BDNICHOLSON208
March 04, 2020
Hawk Ford is a breath of fresh air in St Charles. Tharp are always friendly and respectful of your time while providing clear and objective guidance for your car....when requested. are always friendly and respectful of your time while providing clear and objective guidance for your car....when requested. More
by 5of6
Employees Worked With
Patrick Hertel
March 02, 2020
Quick oil chanage Came in Saturday afternoon for a quick oil change, tire rotation and windshield wiper change. Was greeted immediately and was out the door in about a Came in Saturday afternoon for a quick oil change, tire rotation and windshield wiper change. Was greeted immediately and was out the door in about an hour. More
by Kelley
Employees Worked With
Patrick Hertel
March 02, 2020
issue with side mirrors resolved Took my Dads Expedition in regarding electronic mirrors getting stuck when programing them. They quickly found the issue and resolved it and I also go Took my Dads Expedition in regarding electronic mirrors getting stuck when programing them. They quickly found the issue and resolved it and I also got an oil change great service, will go back for future service and would recommend this deal to friends and family More
by FINSTROMS
Employees Worked With
February 29, 2020
From the time I called to obtain the work hours of the Quick Lane Service until the oil change and the rotation of the tires on my Ford, each individual was courteous, efficient, friendly, informative. I Quick Lane Service until the oil change and the rotation of the tires on my Ford, each individual was courteous, efficient, friendly, informative. I REALLY felt Hawk Ford appreciates me as a customer. More
by CJR1234
Employees Worked With
Amy P. in the truck dept. handled a request of mine to my great satisfaction!!, Patrick Hertel
February 19, 2020
Recall/Oil Change The service for my recall was efficient and didn't interrupt my day. I was impressed with how quickly I was in and out of the service center. The service for my recall was efficient and didn't interrupt my day. I was impressed with how quickly I was in and out of the service center. More
by TMUSSER15
Employees Worked With
Steve Kershaw
February 19, 2020
My request for oil change to be done at the same time as the recall repair was honored. I received very efficient service. I'm happy. the recall repair was honored. I received very efficient service. I'm happy. More
by SMILEYONE525
Employees Worked With
