Hawk Ford of St. Charles - Service Center

Everyone and everything was awesome. The people and the work done on my car was as if I was family. Thank you I will go back. work done on my car was as if I was family. Thank you I will go back. More

Outstanding service. I wasn’t able to get the work done in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. More

Great follow-up The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immed The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immediately, and the sales team agreed to make the repair at no additional cost to me. The truck was dropped off, repaired, and back on the road in less than 48 hours. I'm grateful to have had such a positive experience! More

The quick lane is always easy to work with. People are always freindly and nice. Just wish you would still offer a free car wash with any service. always freindly and nice. Just wish you would still offer a free car wash with any service. More

Service expectations were delivered at a high level. Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he w Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he was very personable and all issues were taken care of as promised. More

Simply great service. I bring all my vehicles here and have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! More

Rapid response Thanks to Steve and his crew for their rapid response to my recent visit to repair my sensors. They had me back on the road in no time. Thanks to Steve and his crew for their rapid response to my recent visit to repair my sensors. They had me back on the road in no time. More

Very fast turn around on a Ford recall! The guys did a great job of getting me in and out very quickly and everyone was very friendly. The guys did a great job of getting me in and out very quickly and everyone was very friendly. More

Very ,very good They both went out of there way to make sure that I was satisfied and that my car was not turned over till they were .The experience was great. They both went out of there way to make sure that I was satisfied and that my car was not turned over till they were .The experience was great. More

Service was great per usual, always quick and easy. Zack and Scott in the Truck center are always fun and easy to deal with and they have me back on the road as soon as possible everytime. If their is ever and Scott in the Truck center are always fun and easy to deal with and they have me back on the road as soon as possible everytime. If their is ever a problem they always call to keep me knowledgeable on what it going on. Great service. Period. More