Hawk Ford of St. Charles - Service Center

Hawk Ford Service Dept is like family I worked at Zimmerman/Hawk Ford for a combination of about 15 years. Some might say I'm a little prejudice, but the service department guys are like I worked at Zimmerman/Hawk Ford for a combination of about 15 years. Some might say I'm a little prejudice, but the service department guys are like my son's. I trust them, and recommend them. They always take care of me, and as an older single women I appreciate that so much.. no condescending attitudes, just straight forward with their recommendations. Thank you. More

Competent friendly knowledgeable experienced Polite. Person behind counter not wearing a mask. Kind of scary with this virus going on. Person in waiting area not wearing mask too. Maybe set up chair Person behind counter not wearing a mask. Kind of scary with this virus going on. Person in waiting area not wearing mask too. Maybe set up chairs outside this spring for social distancing. More

Service great, clean, timely. Would have liked car put thru wash, this seams standard at other non Ford facilities. Staff was ready to go at 7am. thru wash, this seams standard at other non Ford facilities. Staff was ready to go at 7am. More

I had a rear brake job (new rotors and lifetime brakes for under $500) on our 2013 Lincoln MKX and was completely satisfied with the work and the price. for under $500) on our 2013 Lincoln MKX and was completely satisfied with the work and the price. More

fast and great service. Always good service. I trust the work that was done on my car. The personal is friendly and answers questions. Will return again if needed. Always good service. I trust the work that was done on my car. The personal is friendly and answers questions. Will return again if needed. More

quick lane Very friendly,professional staff. Always satisfied. I will highly recommend Hawk Ford service to everyone I know. Very clean facility. They are very Very friendly,professional staff. Always satisfied. I will highly recommend Hawk Ford service to everyone I know. Very clean facility. They are very prompt with the service More

Very pleased with service I received from the time I called and was able to get an appt and issue addressed no more dead battery! Very nice and polite staff. Thank you again called and was able to get an appt and issue addressed no more dead battery! Very nice and polite staff. Thank you again More

Courteous reception and Welcoming. When I drove in I was waited on immediately with a smile. Called during the process for updates. Everything was fixed as expected. waited on immediately with a smile. Called during the process for updates. Everything was fixed as expected. More

Service was excellent as always, even in the stay at home environment. Service was done thoroughly and promptly, as promised. The car was returned to us in a very clean condition. Steve did a great job as environment. Service was done thoroughly and promptly, as promised. The car was returned to us in a very clean condition. Steve did a great job as our service advisor. More

Very nice service tech. Problem not yet solved but parts ordered and have an appt on Monday. Morning April 27th Thank you vwey much for your prompt service ordered and have an appt on Monday. Morning April 27th Thank you vwey much for your prompt service More