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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,845 Reviews

1,845 Reviews of Hawk Ford of St. Charles - Service Center

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July 21, 2020

Great service,easy to make appointment, greeted promptly, service done same day, even washed our vehicle. Would recommend Hawk Ford for any service required for your car or truck. More

by nmschmuldt
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
Jul 23, 2020 -

Hawk Ford of St. Charles responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2020

oil quick change all work explained and done in a timely manner. the vehicle report was explained in detail. Mechanic noticed noise that needed further examination. More

by MPHEWITT345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
Jul 23, 2020 -

Hawk Ford of St. Charles responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

July 17, 2020

Friendly service. Patrick, Service Writer, took the best possible care of my service needs. Went the extra mile to install my GPS updates which required the car to over More

by whiffleinc86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 16, 2020

Service was outstanding I talked with Steve and he handle my problem in a timely manner. The service center is clean and professional. The car was ready for pickup when I arr More

by taylor269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Hawk Ford of St. Charles responded

Taylor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 16, 2020

Great service, srvc managers, sales. I live in park ridge and drive to Hawk Ford for all my automotive needs. I would only buy my Fords from Hawk Ford! More

by KC42168
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 16, 2020

Great service Took my car here for it's first oil change. Ready as promised, very professional and friendly people. Would highly recommend and will definitely be More

by DONNAPAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel, Scott Cheperka
Jul 20, 2020 -

Hawk Ford of St. Charles responded

Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 16, 2020

I have a 2019 lincoln which has been serviced at Hawk. The service and personnel are great. I would highly recommend them to get work done. More

by PCONLEY72
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 15, 2020

Always a pleasure to deal with Patrick in the Quick Lane. I bring my vehicle to your Ford dealer for all my service needs. Thanks. More

by TJTURBAK17
Recommend Dealer
Yes
Employees Worked With
Patrick in Quick Lane
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 15, 2020

Above and beyond service Have been dealing with a couple Intermittent “gremlins” in my F150. Hawk Ford technicians worked hard To diagnose and fix those issues. Communications More

by enfuego129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 12, 2020

Had another easy and successful service experience at Hawk Ford in St. Charles, IL. The service staff is always friendly and helpful in explaining how the vehicle is. I feel I always get honest feedback. More

by KMAC195623
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
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