Hawk Ford of St. Charles - Service Center

Simply great service. I bring all my vehicles here and have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! More

Rapid response Thanks to Steve and his crew for their rapid response to my recent visit to repair my sensors. They had me back on the road in no time. Thanks to Steve and his crew for their rapid response to my recent visit to repair my sensors. They had me back on the road in no time. More

Very fast turn around on a Ford recall! The guys did a great job of getting me in and out very quickly and everyone was very friendly. The guys did a great job of getting me in and out very quickly and everyone was very friendly. More

Very ,very good They both went out of there way to make sure that I was satisfied and that my car was not turned over till they were .The experience was great. They both went out of there way to make sure that I was satisfied and that my car was not turned over till they were .The experience was great. More

Service was great per usual, always quick and easy. Zack and Scott in the Truck center are always fun and easy to deal with and they have me back on the road as soon as possible everytime. If their is ever and Scott in the Truck center are always fun and easy to deal with and they have me back on the road as soon as possible everytime. If their is ever a problem they always call to keep me knowledgeable on what it going on. Great service. Period. More

Everyone was very nice and helpful. They were correct about the wait time, which made planning around it very easily. I would come back to this location again. about the wait time, which made planning around it very easily. I would come back to this location again. More

Oil change and front end Zack and the techs are great. Every experience is high quality. We travel from sycamore to visit this dealership. It's well worth the trip. Thanks Zack and the techs are great. Every experience is high quality. We travel from sycamore to visit this dealership. It's well worth the trip. Thanks! More

The service dept was very good about managing my expectations. Happy with the service experience. The car was done on a timely basis. Only this missing was a clip to secure trim piece. Steve promis expectations. Happy with the service experience. The car was done on a timely basis. Only this missing was a clip to secure trim piece. Steve promised to call when the clip arrives. More

Hawk Ford is a breath of fresh air in St Charles. Tharp are always friendly and respectful of your time while providing clear and objective guidance for your car....when requested. are always friendly and respectful of your time while providing clear and objective guidance for your car....when requested. More

Quick oil chanage Came in Saturday afternoon for a quick oil change, tire rotation and windshield wiper change. Was greeted immediately and was out the door in about a Came in Saturday afternoon for a quick oil change, tire rotation and windshield wiper change. Was greeted immediately and was out the door in about an hour. More