Hawk Ford of St. Charles - Service Center

Service Center at Hawk Ford Service folks were honest and straight forward. I never felt pressured into scheduling any work that I was not comfortable with having done. They foun Service folks were honest and straight forward. I never felt pressured into scheduling any work that I was not comfortable with having done. They found some issues that were spotted before they became larger issues so I am glad that they were there to service my vehicle. More

I couldn’t be happier with the service I received. The work was done well, the staff was courteous, helpful, friendly, and professional. The work was even completed sooner than I expected! work was done well, the staff was courteous, helpful, friendly, and professional. The work was even completed sooner than I expected! More

Service was finished in less time than estimated. Everyone was polite and professional. I found the waiting area to be very clean. It was also very well stocked. Everyone was polite and professional. I found the waiting area to be very clean. It was also very well stocked. More

Very satisfied with the service department. Work was performed in the time frame disclosed. They kept me updated on the status of the repair. Vehicle came home very clean!! performed in the time frame disclosed. They kept me updated on the status of the repair. Vehicle came home very clean!! More

Everyone and everything was awesome. The people and the work done on my car was as if I was family. Thank you I will go back. work done on my car was as if I was family. Thank you I will go back. More

Outstanding service. I wasn’t able to get the work done in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. More

Great follow-up The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immed The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immediately, and the sales team agreed to make the repair at no additional cost to me. The truck was dropped off, repaired, and back on the road in less than 48 hours. I'm grateful to have had such a positive experience! More

The quick lane is always easy to work with. People are always freindly and nice. Just wish you would still offer a free car wash with any service. always freindly and nice. Just wish you would still offer a free car wash with any service. More

Service expectations were delivered at a high level. Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he w Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he was very personable and all issues were taken care of as promised. More