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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,848 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,848 Reviews of Hawk Ford of St. Charles - Service Center
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September 10, 2020
Took the vehicle quickly and all the necessary information to address the scheduled maintenance. I waited for the truck and the whole process was quick and efficient. information to address the scheduled maintenance. I waited for the truck and the whole process was quick and efficient. More
by DENNISV45
Verified CustomerEmployees Worked With
Service Department
September 09, 2020
Every time I go there I have to remind them the details of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. More
by GERALDCULP
Employees Worked With
Not sure
September 08, 2020
They did a great job fixing my moonroof It took longer than expected but very happy with the work. My extended warranty came it handy. than expected but very happy with the work. My extended warranty came it handy. More
by jgriff1281
Employees Worked With
September 04, 2020
Well done, my truck was clean and well performed maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. More
by LMIHALIK
Employees Worked With
Zack Innocanti
September 03, 2020
great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by BAK6040
Employees Worked With
great great
September 02, 2020
Appreciated that you opened right on time. Very friendly and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in th and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in their work. Also appreciated how the staff works well together. I can't remember the young man to took care of me but he was very respectful and helpful. More
by CLEWIS8314
Employees Worked With
i can't remember his name.
September 02, 2020
It was easy to schedule an appointment and have my car It was easy to schedule an appointment and have my car car taken care of The service staff went out of their way to help, i will be back in the futur It was easy to schedule an appointment and have my car car taken care of The service staff went out of their way to help, i will be back in the future! More
by PAULK0743
Employees Worked With
Other Employees :
Patrick Hertel
September 01, 2020
Steve Staub was very professional and friendly. He kept me updated during the whole process and was very thorough. Outstanding service. He knows what he is doing and was informative of the process. He w me updated during the whole process and was very thorough. Outstanding service. He knows what he is doing and was informative of the process. He was very accommodating to my needs knowing that I two small children with me. More
by Ron V.
Employees Worked With
August 26, 2020
I bought a car a year and a half ago 2015 Ford Escape Titanium 90,000 miles on it day later shocks went bad they said they had a miscommunication with parks department and they knew the shocks were bad a Titanium 90,000 miles on it day later shocks went bad they said they had a miscommunication with parks department and they knew the shocks were bad and he sold me a car anyway then the horn went out a week later did you want to pay for it gets fixed since I had a warranty they wanted me to pay for it so end up paying half of it which I didn't like and I took it in the windshield wiper in the back broke after it went through car wash which they said it was broken before tires I got the tires I took it to the Quick Lane and they said the tires were at 4% for 30 seconds and I told the manager manager said went talk to them new manager says tires are okay he said that is why I'm so your tires so I took a Discount Tire they said used tires are bad Colt Ford Hawk Ford they said know so I had to put out another $800 for tires would not recommend Hawk Ford in st-charles More
by BASSBUDDYBOB
