Hawk Ford of St. Charles - Service Center

Welcoming service staff. Took care of all my needs. My vehicle was done promptly and washed. Recommend Hawk for for all your needs Took care of all my needs. My vehicle was done promptly and washed. Recommend Hawk for for all your needs More

My car's problem was fixed, and I always appreciate the shuttle service, it is such a great help.. shuttle service, it is such a great help.. More

You were very busy, but the young lady and young man at the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise! More

Service was fast, thorough and was well communicated from start to finish. Desk people were friendly and accommodating start to finish. Desk people were friendly and accommodating More

The service was on time or I was kept abreast of what needed to be fixed needed to be fixed More

Service was great from start to finish! Thank you again for a timely appointment and all the kind words !! Thank you again for a timely appointment and all the kind words !! More

This was my first time at this service center. Fast and friendly. The technician broke a component on my vehicle and then called to let me know they would fix it. I appreciated their honesty. Fast and friendly. The technician broke a component on my vehicle and then called to let me know they would fix it. I appreciated their honesty. More

This dealer returned my car after service with a mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hub mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hubcaps. They offered to order a new one for me, but when the part came it was only the center cap. I waited about a month for the correct part, and was given a full set of hubcaps, but without any center caps. They did not offer to install the new hubcap. This cost me quite a few hours of my time trying to resolve the issue, which was never resolved to my satisfaction. More

The video review of issue was invaluable. This was excellent. This alone would keep me a Ford Man! This was excellent. This alone would keep me a Ford Man! More

Been going to hawk ford st Charles for a long time and they have never fails me they have never fails me More