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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,729 Reviews

1,729 Reviews of Hawk Ford of St. Charles - Service Center

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November 15, 2024

Really really really really Awesome mobile service! I didn’t have to leave my house! More

by JMRAUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The service department at Hawk Ford of St. Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The driv More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

In the years past this dealership was awful at customer service, the young lady who help me was fantastic she was polite, kind and explained thing clearly. The service manager was also great. These are the More

by bingham810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gates
November 12, 2024

I purchased my vehicle at Hawk Ford and they've always given me the best service for my car. When I'm wandering the showroom floor while my car is being worked on, I don't feel any pressure from the sales More

by JUSTIN_LOGSDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

We love the service department at Hawk Ford. Great service every time we are there! More

by CHARLENE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
November 10, 2024

They do a great job. Love Kristen she does a great job. And gets my car quickly. More

by dvervynck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Vida
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

It was so nice to get a call about my recall. Leslie couldn't be more pleasant and was so helpful in making the task convenient for me. Justin was efficient and knowledgable. More

by LIZUMLAUF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Walked me through process and Russel made it very smooth. The service center provided the extras and they were professional and a pleasure to work with. More

by LARRYG20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Ryan
November 06, 2024

Always receive excellent service. Steve is always very helpful. Being driven home and being returned to Hawk is very helpful. More

by kevinandkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The team took their time and communicated with me the entire time. We have relied on the service department for our 2012 Cmax when needed. More

by jdcurtis01
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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