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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,816 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,816 reviews

October 21, 2023

Labor costs were a surprise. Might not be competitive in the outside market. I could be wrong. More

by PAUL.DISPENSA
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Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Did his best to keep my charges down and to keep wait time down as much as possible More

by LARRYMIC1
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Yes
Employees Worked With
Connor Brown
October 19, 2023

Took the car in quickly and answered all questions,talked to the mechanic in the office and was happy to address my concerns More

by WINDSONG757
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Yes
Employees Worked With
Connor Brown
October 19, 2023

I do not hesitate to take my car to Hawk Ford. They always do the work on time and for the price they say. More

by Hondo74
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Yes
Employees Worked With
Connor Brown
October 19, 2023

Exceptional customer service, incredibly friendly, and love the text message updates that clearly keep the customer informed on the work being done, timing, price, etc. Monique was the bomb, as she’s More

by NKNOLLEN
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Yes
Employees Worked With
Monique Case
October 19, 2023

The work was completed quickly and the vehicle was still clean when i got the vehicle back. More

by JOHN.STAAB
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Yes
Employees Worked With
Christopher Lambert /Collin Banaszak
October 19, 2023

Service at Truck Center is the best, Steve is always finding ways to work around your schedule and have our fleet serviced on time. More

by GLUNA0
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Yes
Employees Worked With
Steve Donovan
October 18, 2023

The sales department and service department were very professional. After i got home discovered and minor issue with my truck called Eric up and told him what was wrong, he jumped right in and had the se More

by awc224
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Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson, Connor Brown
October 18, 2023

Very professional staff and everything was on time for dropping off the vehicle and picking it up More

by JOHNHYLER
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Yes
Employees Worked With
Kathleen. Czerwinski
Apr 04, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that you found our staff professional and your service experience timely. Your satisfaction is our priority, and we aim to provide efficient and top-quality service every time. Thank you for choosing Hawk Ford of St. Charles!

October 17, 2023

The team had to deal with a rotten odor from my car. The sent it out to a derailed and together they were able to pretty much eliminate the odor. Great Job!!! More

by KMAC195623
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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