Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,813 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Contact Dealership
View Awards

2525 E Main St

St. Charles, IL

60174

Directions

By Type

Showing 2,813 reviews

January 08, 2024

Very nice to deal with, knowledgeable and on time. Steve was pleasant to interact with. More

by JIM@STATEAUTOMATIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with Steve and our team at Hawk Ford of St. Charles! Providing knowledgeable and punctual service, while ensuring a pleasant interaction, is what we strive for. Thank you for choosing us, and we look forward to serving you again in the future!

January 07, 2024

great service as always. everyone was very helpful and my vehicle is good. I recommend using the at home service More

by jrmfrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy and Molly, I think
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your great experience and recommendation of our at-home service! Our team at Hawk Ford of St. Charles is dedicated to providing helpful and top-notch service. Thank you for recommending us, and we look forward to continuing to exceed your expectations!

January 07, 2024

Came in without an appointment , got in and out in acceptable time, got a video inspection and quote More

by blucobra76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience at Hawk Ford of St. Charles! Our team is dedicated to providing efficient service, including a comprehensive video inspection and quote, even without an appointment. Thank you for choosing us, and we look forward to exceeding your expectations in the future!

January 06, 2024

The service was done, valet pickup and return was done well, despite the odd 360 degree photography of mt returned car in my driveway. That made me suspicious that I should look for new scratches or de More

by MIKE60174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sylkaitas
Report | Print
Jan 06, 2024 -

Hawk Ford of St. Charles responded

Hi Mike, Thank you for the review! We are so happy to hear that you enjoyed our Pick-Up and Delivery service. The reason for the 360* photography of your vehicle returned is our system requires us take photos of the vehicle before we leave and after we drop off. It is to ensure that we return it in the same condition we picked it up in! Hope that helps, please give us a call for any future service needs, we are happy to help! ~ Hawk Ford of St. Charles

January 05, 2024

Efficient, not pushy on extras. Work was done in half a day. Friendly attitudes and kind people. More

by davidbabis245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Donovan
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We appreciate your positive feedback and are pleased to hear about your efficient and hassle-free experience with us. Providing a friendly and respectful atmosphere while delivering quality service is a top priority at Hawk Ford of St. Charles. Thank you for choosing us, and we look forward to serving you again in the future!

January 05, 2024

the salesman was very helpful with the questions asked. It took a few extra days to get the truck with the optional items since it was over Christmas weekend but that wasn't a big deal More

by rgehrkefarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We appreciate your feedback and are glad to hear that our salesman was helpful in addressing your questions. We apologize for any delay during the holiday season and appreciate your understanding. Your satisfaction is our priority, and we look forward to serving you again at Hawk Ford of St. Charles!

January 05, 2024

One of the most pleasant experiences that I have enjoyed in a vehicle purchase! I was very impressed with the dealer's delivery preparation and education of the key features of the F350XL!. In addition th More

by WSEILER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your exceptional experience with us! Ensuring a thorough delivery preparation and educating our customers on key features is a top priority at Hawk Ford of St. Charles. We appreciate your kind words and look forward to continuing to exceed your expectations in the future!

January 05, 2024

Connor was very helpful. I also appreciated the drop-off and pick-up service they gave me. More

by DEAGENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that Connor was very helpful during your visit to Hawk Ford of St. Charles. Providing convenient drop-off and pick-up services is our pleasure, and we're glad you appreciated it. Thank you for choosing us, and we look forward to serving you again in the future!

January 05, 2024

My experience at Hawk Ford of St. Charles was positive in every way. I will recommend them to others, More

by EARLENEWILLIS
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that your experience at Hawk Ford of St. Charles was positive in every way. Thank you for your recommendation – we truly appreciate your support and look forward to welcoming those you recommend to us with the same exceptional service!

January 05, 2024

Chris & Matt were extremely helpful in our company purchase. Friendly people with a positive sales approach. More

by TOMCADA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Horenl
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with Chris and Matt during your company's purchase. At Hawk Ford of St. Charles, we take pride in our friendly and positive sales approach to ensure a seamless and satisfying buying experience. Thank you for choosing us, and we look forward to serving you and your company in the future!

1
...
57
58
59
...
282