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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,807 reviews

February 22, 2024

Professional, knowledgeable and efficient. No high pressure sales. A fairly good selection of cars. I wish Hawk had a Lincoln contract More

by JIMGUSTAFSON.911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our team and the stress-free atmosphere. We appreciate your feedback and will certainly consider your interest in expanding our vehicle selection. Thank you for choosing Hawk Ford of St. Charles!

February 20, 2024

Service was excellent and completed very fast. I would recommend Hawk for your service needs! More

by ROXY1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Feb 21, 2024 -

Hawk Ford of St. Charles responded

Thank you for your glowing review! We're thrilled to hear that you had an excellent and swift service experience with us. Your recommendation means the world to us, and we're grateful for the opportunity to meet your service needs. We look forward to serving you again in the future!

February 20, 2024

Difficulty getting the remote connected to the truck. Very courteous but felt it took to long just to program a remote. More

by sellables
Recommend Dealer
Yes
Employees Worked With
Not sure if name
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Feb 20, 2024 -

Hawk Ford of St. Charles responded

I understand your frustration with the difficulty in getting the remote connected to your truck. We apologize for any inconvenience this may have caused. Our team strives to provide efficient and courteous service, and we appreciate your feedback as it helps us improve our processes and ensure a better experience for all our customers. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you for choosing Hawk Ford of St. Charles.

February 17, 2024

Everything was done on time and accurately. Connor was courteous and told me about what to expect and how the work was done. Fast and efficient. More

by msmith0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
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Feb 19, 2024 -

Hawk Ford of St. Charles responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Connor provided courteous and informative service, ensuring that everything was completed on time and accurately. Fast and efficient service is what we strive for at Hawk Ford of St. Charles. If you ever need anything else, please don't hesitate to reach out. Your satisfaction is our top priority.

February 16, 2024

The service and attention to detail was amazing! What a great experience! Nikko made my dream come true! More

by sueeheather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikko Ponce
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Feb 16, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us at Hawk Ford of St. Charles! Providing exceptional service and attention to detail is what we strive for, and we're delighted that Nikko could make your dream come true. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

Service writer failed to register the right truck for service. Called her and she said she would fix it. never called back. We took in truck 1304, they wrote up the truck 1501.... More

by STEPHENM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Czerwinsk
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Feb 16, 2024 -

Hawk Ford of St. Charles responded

Hi there, My name is Amalia Huerta. I am one of the Managers at Hawk Ford of St. Charles. Can you please give me a call at 630-584-1800 ext. 834? Thank you in advance.

February 16, 2024

Scheduled appointment-right on time. Service was great. Very pleasant to deal with. Greeted as soon as I walked in. More

by CRABBY.77.KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your business, we appreciate you as a Hawk customer!

February 14, 2024

Steve is a true professional and treats his customers with respect and dignity. I have lived in St. Charles for 36 years and have used this dealership that entire time and have been extremely satisfie More

by rft1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

Thank you for your heartfelt support! We deeply appreciate your loyalty and kind words over the years. It's customers like you who inspire us to continue delivering exceptional service and care at Hawk Ford of St. Charles.

February 14, 2024

Connor was courteous and provided accurate time line as to how long my oil change and tire rotation would take. More

by MARKGOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're delighted to hear that you received courteous service and clear communication regarding the timeline for your oil change and tire rotation. At Hawk Ford of St. Charles, we strive to ensure every visit exceeds your expectations.

February 13, 2024

Was very timely in handling in the necessary paperwork. Polite and courteous as we e entered More

by PATER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Feb 14, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that our team provided a timely and courteous experience while handling the necessary paperwork. At Hawk Ford of St. Charles, we're dedicated to making every interaction seamless and respectful for our valued customers.

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