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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,805 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,805 reviews

May 22, 2024

Jerry is the best. He always explains everything thoroughly and answers all of our questions. More

by JNGUEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words about Jerry! At Hawk Ford, we take pride in providing thorough explanations and excellent customer service. We're delighted to hear about your positive experience, and we look forward to serving you again!

May 18, 2024

In the past they dropped my car off the rack and smashed in the door. I had to work to get it fixed and I wasn’t able to choose where I wanted it fixed. So with my vehicle having 155k miles and over five More

by PATRICK.KAPUSTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Best employee at the dealership is Jose always cheerful.
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May 28, 2024 -

Hawk Ford of St. Charles responded

We apologize for the previous experience you had and the inconvenience caused. At Hawk Ford, we strive for excellence and will ensure your oil change is handled with care and attention to detail. Your feedback is valuable, and we aim to exceed your expectations on your next visit.

May 18, 2024

All employees were pleasant and courteous, work was done well and in a timely fashion. More

by STVBRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for your feedback! We're thrilled to hear that our team provided pleasant and courteous service while completing the work efficiently at Hawk Ford. Your satisfaction is our priority, and we look forward to delivering exceptional service to you again in the future!

May 18, 2024

Very easy to work with and very easy process. Would recommend hawk ford to anyone More

by SPUGC1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for your recommendation! We're thrilled to hear that you found working with us easy and the process seamless at Hawk Ford. Your satisfaction is our priority, and we appreciate your support in recommending us to others!

May 13, 2024

as always, a pleasure doing business with steve and his team prompt professional clean service area More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for your continued support! We're pleased to hear that Steve and our team provided prompt, professional service in a clean environment at Hawk Ford of St. Charles. Your satisfaction is our priority, and we look forward to serving you with excellence on your next visit!

May 13, 2024

Eric Sakumoto was very helpful, polite and patient. I am a senior citizen and very hard of hearing and he was careful to explain and help me understand everything. He drove 50 miles to pick up the car More

by stashachasubaru
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're delighted to hear about the exceptional service provided by Eric Sakumoto and your positive dealership visit at Hawk Ford. Your recommendation means a lot to us, and we're dedicated to providing top-notch service to all our customers. Thank you for considering Hawk Ford of St. Charles for your automotive needs!

May 10, 2024

The entire experience from reserving the appt to payment at the end was terrific. Very professional and responsive team members! More

by Doug Hutchings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Swanson
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May 28, 2024 -

Hawk Ford of St. Charles responded

We appreciate your feedback! It's fantastic to hear that your entire experience, from booking the appointment to payment, was seamless and professional at Hawk Ford of St. Charles. Our team is dedicated to providing responsive service, and we're thrilled to have made your visit a positive one. Thank you for choosing us!

May 09, 2024

Everyone made an effort to help me. No pushiness and good follow-up. Showed me only what asked to see. More

by mjtmcmillan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're glad to hear that our team at Hawk Ford of St. Charles provided helpful and non-pushy assistance, with good follow-up and a personalized approach tailored to your needs. Your satisfaction is our priority, and we aim to continue delivering exceptional service. Thank you for choosing us!

May 05, 2024

Punctual, clean, friendly and fair pricing good location and quick service. Would highly recommend and return for additional work in the future. More

by ANGELAROTHENGASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Hawk Ford of St. Charles responded

Thank you for your glowing feedback! We're delighted that you found our service punctual, friendly, and fair at Hawk Ford of St. Charles. We look forward to welcoming you back for any future needs!

May 05, 2024

This was the most hassle free buying experience we have ever had. We worked out a deal that was fair for both sides. Hawk Ford is a very friendly and welcoming environment. Drove an hour from our house More

by BGMRG65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your hassle-free experience at Hawk Ford of St. Charles! It's wonderful to know that you found our team fair, friendly, and worth the drive. Thank you for choosing us for your car purchase!

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