Hawk Ford of St. Charles

Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and also helpful. More

Efficient. Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service department were great. More

Appointment when needed, parts in stock for my vehicle, work complete when promised, accurate price quote work complete when promised, accurate price quote More

Ordered a new super duty in December. Jeff kept us up to date on the progress of our new truck as it was progressing. Happy with the process. Jeff kept us up to date on the progress of our new truck as it was progressing. Happy with the process. More

Working with Russell was fun. I traded my Tesla (Musk revulsion) for a Mustang Mach-e. He helped negotiate the trade. A good move because of its superior quality interior, ove I traded my Tesla (Musk revulsion) for a Mustang Mach-e. He helped negotiate the trade. A good move because of its superior quality interior, overall better build quality and of course fun to drive. More

Jeff was very friendly and fair. He made our buying experience easy from start to finish. He made our buying experience easy from start to finish. More

Good Experience Jeff was terrific. Credit guy was terrific was very professional. Highly recommend the dealership Credit guy was terrific was very professional. Highly recommend the dealership More

I recently had fantastic service from Hawk Ford. I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked I scheduled a 40,000 maint review. They did the inspection and called me to say “all good, nothing needed.” Literally zero oversell! They even picked up and returned my car, no charge. I'd give them a 10 stars out of 5. More

We had a great experience with Jeff and Andrew on the purchase of my new 2025 Ford Explorer. Highly recommend Jeff for your next vehicle purchase. purchase of my new 2025 Ford Explorer. Highly recommend Jeff for your next vehicle purchase. More

Hawk Ford quickly accommodated my need for an oil change while I was traveling from out of town. Although I grew up in the area, I moved away many years ago. I was only familiar with this dealership under t while I was traveling from out of town. Although I grew up in the area, I moved away many years ago. I was only familiar with this dealership under their previous owners... Zimmerman. I took a chance that they would offer the same great service that Zimmys had been known to provide. Hawk Ford did not disappoint. They were great. Additionally, they adjusted the price to match the discount of my normal dealership. I greatly appreciated everything as this had been a sudden and unexpected trip. More