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Hawk Ford of St. Charles
St. Charles, IL
2,617 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,617 reviews
Verified Customer
December 03, 2024
They were friendly, low pressure and treated me fairly. It was an enjoyable experience. I was going out of town and they held the car for me until I returned. It was an enjoyable experience. I was going out of town and they held the car for me until I returned. More
by GROUP7548
November 29, 2024
The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More
by LSZADY66
Employees Worked With
November 28, 2024
Professional and courteous service, delivered as promised and scheduled. Walked me through the worked performed and expectations on future scheduled services. and scheduled. Walked me through the worked performed and expectations on future scheduled services. More
by LARRYG20
Employees Worked With
Brian
November 27, 2024
It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More
by LOQUTUS99
Employees Worked With
Other Employees :
It is my choice to ignor this
November 27, 2024
Great Experience… The customer service was great, I was treated with respect and kindness. Very honest good people working there. treated with respect and kindness. Very honest good people working there. More
by CB
November 25, 2024
very nice employees, very good service. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. More
by WALTONH007
November 24, 2024
I am constantly here for problems pertaining to my vehicles. I am not happy with being told this is how ford designed the car. If that's the case there is a much bigger problem going on then. And as f vehicles. I am not happy with being told this is how ford designed the car. If that's the case there is a much bigger problem going on then. And as ford is in the news for exactly the problems I've been talking about. No wonder the government is fining Ford. More
by APALLOT32
November 23, 2024
Steve was great in helping me understand what the issue was and got back to me very quick. was and got back to me very quick. More
by MSKAAR20
Employees Worked With
