![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,652 reviews
Wonderful dealership. From the greeting upon entering, through purchase, finance and delivery everyone was friendly, knowledgeable and respectful. Our salesman Nicholas Sl From the greeting upon entering, through purchase, finance and delivery everyone was friendly, knowledgeable and respectful. Our salesman Nicholas Sladek was terrific, he was patient and accommodating of our requests for vehicle comparisons and bringing the various vehicles upfront so we could see and check them out ourselves. We feel like we got a good deal and took delivery the same day. We highly recommend doing business with this dealership. More
Excellent customer communication and mechanic was superb! Waiting for routine service was timely and worth staying in the service area. Each staff employee was interested in my concern and resolved the pr Waiting for routine service was timely and worth staying in the service area. Each staff employee was interested in my concern and resolved the problem with repair or replaced part, Thank you for the service and being able to schedule a same day appoi More
Great Dealership. We have been using them for service for many years, The sales department is very accommodating and helpful getting us up to speed on the new safety a We have been using them for service for many years, The sales department is very accommodating and helpful getting us up to speed on the new safety and convenience features our new vehicle now provides. More
They picked up the car on time. Fixed the issue and returned it the same day. Fixed the issue and returned it the same day. More
The Sales Staff at Hawk Ford were very easy to work with and the service department were very professional and accomodating. and the service department were very professional and accomodating. More
Very Pleased with the way we handled and received at the dealership. Salesmen were very helpful in getting the deal done. dealership. Salesmen were very helpful in getting the deal done. More
Hawk Ford was an extreme pleasure to work with for my purchase of a 2013 Chrysler Town & Country. Absolutely the cleanest 11 year old vehicle I have ever seen. Thank you so much for a seamless transactio purchase of a 2013 Chrysler Town & Country. Absolutely the cleanest 11 year old vehicle I have ever seen. Thank you so much for a seamless transaction More
Steve was a pleasure to work with! He addressed all of the issues with our repair with interest and professionalism and took the time to explain what needed to be done and why. He al He addressed all of the issues with our repair with interest and professionalism and took the time to explain what needed to be done and why. He also insured that the repair was completed within the estimated timeframe which was very appreciated. More
Hawk couldn't make up for Ford's unconscionable policy and practice. After decades of Ford ownership, I'll never buy a Ford again. "" William F. Russell and practice. After decades of Ford ownership, I'll never buy a Ford again. "" William F. Russell More
Easy to schedule, prompt and professional service. Car finished on time and good communication of costs. Car finished on time and good communication of costs. More