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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,806 reviews

June 30, 2024

friendly and knowledgeable staff, I didn’t feel like they were trying to “rip me off”. They offered services within my budget that I needed to keep my car working but did not push me to choose anything. very More

by KARLY.NORTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Hawk Ford of St. Charles responded

Delighted to hear about your exceptional visit with us at Hawk Ford St. Charles! Your satisfaction is our top priority, and we look forward to exceeding your expectations again soon!

June 27, 2024

Good. A. J. and everyone had everything ready to go for quick in and out purchase More

by JMUEHLFELT87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford St. Charles, efficiency is key! We are so happy to hear that you had a swift purchase experience!

June 26, 2024

Thank you for a smooth, quick, and professional purchase experience. Looking forward to sharing my story and recommending both Andrew and Hawk Ford. More

by carriemetzler2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Hawk Ford of St. Charles responded

We're thrilled you had a smooth and professional experience with Andrew and Hawk Ford. Thank you for choosing us!

June 24, 2024

Cheers to Brigitte Fink and Nikko Ponce for making this happen superb job on getting me into my Dark Horse More

by Dgant0959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nondas Karvelas, Nikko Ponce
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Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that Brigitte Fink and Nikko Ponce provided you with a superb experience at Hawk Ford of St. Charles and helped you into your Dark Horse. Enjoy the ride, and if you ever need anything else, don't hesitate to reach out!

June 22, 2024

Great Team! Great Experience! Would definitely recommend buying a car with the Hawk team! They were fantastic! More

by PAUL.FERRANDINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Pezzuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with our team at Hawk Ford of St. Charles. Your recommendation means a lot to us, and we appreciate your kind words. Enjoy your new ride, and should you need anything in the future, we're here to help! #CustomerSatisfaction

June 20, 2024

The mobile unit came right on time, and the mechanic was very friendly and professional. More

by JBOLSENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember his name.
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Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're thrilled to hear that our mobile unit arrived on time and that our mechanic provided friendly and professional service. Customer satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need assistance in the future, feel free to reach out!

June 20, 2024

Kat in the commercial service department has been awesome to work with. She was always a pleasure while I was there and kept me informed about the progress of the service work. More

by SALES@CLSELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Czerwinski
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Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your positive experience with Kathy in our commercial service department! We're delighted to hear that she provided excellent service and kept you informed throughout the process. Customer satisfaction is our priority, and we're grateful for your feedback. If you ever need assistance in the future, don't hesitate to reach out!

June 19, 2024

I live 6 hours away and appreciate the convenience of the Quick Lane for a simple oil change. More

by GLENRC1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to have provided you with the convenience you needed for your oil change, even from a distance! At Hawk Ford of St. Charles, we prioritize efficiency and ease for all our customers, no matter how far they may be. Thank you for choosing us for your automotive needs!

June 19, 2024

Had a service engine now warning on my van, they were able to look at it right away for me. It’s my work van so they really stepped up. Thanks guys More

by RANDYROESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name isn’t on the list
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Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're pleased to hear that we were able to promptly address the service engine warning on your work van. Customer satisfaction is important to us, and we're glad we could help get you back on the road quickly. If you need any further assistance in the future, feel free to reach out. Thank you for choosing Hawk Ford of St. Charles!

June 19, 2024

I received a recall on my Bronco called the service department and they got me scheduled promptly. I opted to wait and was shown to the waiting room Jerry explained what they were going to do and came More

by PEGGYMECKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jun 25, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're glad to hear that our service department promptly scheduled your recall appointment for your Bronco. It's fantastic to know that Jerry provided exceptional service, explaining the work and going above and beyond to answer your questions. We're delighted to have been able to assist you, and we look forward to welcoming you back for your first oil change!

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