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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,739 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,739 reviews

June 03, 2024

It's always easy to get my car serviced at Hawk. I love that they reach out to schedule any recall work. More

by DWAGNER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

We're delighted to make servicing your car a breeze, and we're committed to keeping you safe on the road. Your feedback fuels our dedication to providing convenient and proactive service at Hawk Ford of xx. Charles.

June 03, 2024

I appreciate the time Kirk spent with be going through the process, he is great! More

by FRZNCHARLOTTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that Kirk provided you with a top-notch experience. At Hawk Ford of St. Charles, exceptional service is our top priority.

June 02, 2024

Buying my new F-150 went flawlessly. Chris Krueger attentively directed every aspect of the process. Nick Sladek was extremely helpful in acquainting me with the truck & linking my pho More

by BILL@KETTELLCUSTOMHOMES.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that your F-150 purchase experience at Hawk Ford of St. Charles was seamless and attentive, thanks to Chris Krueger and Nick Sladek! Our team takes pride in providing excellent service and ensuring you're fully satisfied with your new truck. Thank you for choosing us as your trusted partners in the automotive journey!

June 02, 2024

In and out and trip home and back. Quick and friendly . I'm style can't ask for more More

by DENNIS75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that your experience at Hawk Ford of xx. Charles was efficient and pleasant! Our team strives to provide quick and friendly service, making your visit seamless. Thank you for choosing us for your automotive needs!

May 31, 2024

Always great service with knowledgeable staff. Got the Works service and was on my way in about 35 minutes without an appointment! More

by KMAC195623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 01, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear you had a top-notch experience with us! Our team at Hawk Ford of St. Charles takes pride in providing efficient, expert service to get you back on the road swiftly. Thanks for choosing us for "The Works" – we look forward to your next visit!

May 30, 2024

Easy to deal with, up front and great pricing, quick transaction, with friendly sales person. More

by Pat D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Hawk Ford of St. Charles responded

Thank you for your feedback! At Hawk Ford of xx. Charles, we pride ourselves on providing a seamless and transparent car-buying experience. We're thrilled to hear that you found our process easy, our pricing great, and our sales team friendly. Your satisfaction is our top priority, and we're glad we could make your transaction quick and straightforward. If you ever need anything in the future, feel free to reach out. We appreciate your support and look forward to assisting you again!

May 30, 2024

Great service! ! Easy to work with and Nikko Ponce was the best! We have no complaints at all! Hawk was very attentive to all of our needs. More

by MFISHER1980
Recommend Dealer
Yes
Employees Worked With
Nikko Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Hawk Ford of St. Charles responded

Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience with us and that Nikko Ponce delivered top-notch service. At Hawk Ford of xx. Charles, customer satisfaction is our priority, and we're delighted that we could meet all your needs with attentiveness and ease. Your feedback means the world to us! If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

May 28, 2024

as a fleet we use hawk ford service for our warranty work steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Hawk Ford of St. Charles responded

We appreciate your loyalty to Hawk Ford of xx. Charles for your fleet's warranty work. Steve and his team exemplify professionalism, while Doug and his parts team consistently deliver helpful and top-notch service. Thank you for entrusting us with your fleet needs—it's a pleasure serving you.

May 28, 2024

Took care of everything I needed and assisted me with any other concerns I had toward my vehicle. Great service and Experience More

by LUKAS.MOLDENHAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus, Ginger
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May 28, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience! At Hawk Ford of xx. Charles, we take pride in providing comprehensive care and addressing all your vehicle needs with excellence. Thank you for choosing us for a seamless and exceptional service journey.

May 28, 2024

Kristy Swanson did an outstanding job as my service advisor. She kept me well-informed of the work being done, the estimated time, and the estimated cost. More

by JIM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Swanson - Five Stars
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May 28, 2024 -

Hawk Ford of St. Charles responded

Thank you for sharing your experience! Kristy Swanson's exceptional service truly embodies our commitment to keeping you informed and satisfied every step of the way. Your feedback fuels our drive to deliver top-notch care at Hawk Ford of xx. Charles.

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