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Hawk Ford of St. Charles
St. Charles, IL
2,658 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,658 reviews
Verified Customer
January 24, 2025
Had a great experience at Hawk Ford in St Charles picking out a new Mustang Mach -E. From the 1st test ride thru to the car’s delivery Jim Martinez made sure every step was explained and straight forward. out a new Mustang Mach -E. From the 1st test ride thru to the car’s delivery Jim Martinez made sure every step was explained and straight forward. Would give 6 stars if I could. Will definitely recommend Hawk Ford to anyone looking for a car. More
by Dan D
Employees Worked With
Jim Martinez
January 22, 2025
Great experience! Bill and Kirk are a great team! We will be back for our next truck Bill and Kirk are a great team! We will be back for our next truck More
by CHRIS@JRPUTILITY.COM
January 22, 2025
Bill and Chuck were GREAT to work with. We had a few bumps with paperwork and they were very helpful and patient with us during the process. I would definitely purchase from Hawk Ford again We had a few bumps with paperwork and they were very helpful and patient with us during the process. I would definitely purchase from Hawk Ford again! More
by jake
January 21, 2025
Got my car in and out in a timely manner with great service will be back when needed. service will be back when needed. More
by THEGREEK705
January 18, 2025
They are typically great at communicating, except for once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tan once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tank when I dropped it off and I literally had to go across the street and fill it up with gas before I could drive home. The service is fine, but the parts are seem VERY pricy. More
by Paul
Employees Worked With
Colin
January 17, 2025
Good. They did my recalls and actually located an issue and repaired it, all while I waited as well. They did my recalls and actually located an issue and repaired it, all while I waited as well. More
by NSATZKE
January 17, 2025
Steve and his team are very helpful and courteous when we bring our vehicles in for service the parts department is also very helpful bring our vehicles in for service the parts department is also very helpful More
by HARRISONGARY
January 17, 2025
Excellent service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. More
by CONNIE_ACKERT
Employees Worked With
Colin LIEB
January 16, 2025
Very disappointed in having to drive a vehicle with oil leaking on exhaust manifold and flumes leaking inside vehicle while waiting on parts No loaners were available Having young children and older peo leaking on exhaust manifold and flumes leaking inside vehicle while waiting on parts No loaners were available Having young children and older people in the car was very upsetting More
by LESFLY33
Employees Worked With
