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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,652 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,652 reviews

January 17, 2025

Good. They did my recalls and actually located an issue and repaired it, all while I waited as well. More

by NSATZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sladek
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Steve and his team are very helpful and courteous when we bring our vehicles in for service the parts department is also very helpful More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Excellent service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. More

by CONNIE_ACKERT
Recommend Dealer
Yes
Employees Worked With
Colin LIEB
January 16, 2025

Very disappointed in having to drive a vehicle with oil leaking on exhaust manifold and flumes leaking inside vehicle while waiting on parts No loaners were available Having young children and older peo More

by LESFLY33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

First visit for servicing vehicle. Visit was to install window guards. Able to get an appointment on day and time requested. More

by SSPITZ221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- Brian
January 15, 2025

Steve and his team as always take very good care of our squad cars. parts department is always fast and efficient in getting parts thanks to all More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The sales person, Russell Ryan was very pleasant to deal with and seemed genuine in assuring I was able to get scar that was suitable for my needs. More

by CSULITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Ryan
January 14, 2025

Great dealer and great service staff very helpful keeping me informed on status of my service and what future service that should be addressed. More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Swanson
January 09, 2025

Excellent and timely service, highly recommend Hawk Ford. From their sales team to their finance manager! More

by DKATIA9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Prompt, polite, competent, truthful, cost effective was only charged for what I needed. Very pleased More

by RHYNE2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names BUT every employee working on my service date and time were wonderful!