Hawk Ford of St. Charles

2019 Ford Fusion Hawk Ford of St Charles are Good people to do business with. The sales process went very smoothly and I was very pleased with the price that I payed Hawk Ford of St Charles are Good people to do business with. The sales process went very smoothly and I was very pleased with the price that I payed for my new car. More

New key fob The key fob was replaced by the service department at the end of the day quickly and efficiently. The parts department gave me a price via phone one The key fob was replaced by the service department at the end of the day quickly and efficiently. The parts department gave me a price via phone one day and the service department programed the fob the next day. More

Great as usual!!! I get The Works. They always update me on what I may need later. Letting me know when I will need new tires. Always welcoming and polite. Always gre I get The Works. They always update me on what I may need later. Letting me know when I will need new tires. Always welcoming and polite. Always great service. More

Service department We brought our Lincoln Navigator in for a servicing issue and was greeted by Tom who was exceptionally kind and gracious. Our problem was immediately We brought our Lincoln Navigator in for a servicing issue and was greeted by Tom who was exceptionally kind and gracious. Our problem was immediately addressed and repaired. Wonderful, professional people at Hawk Ford! Kim More

Great service team Tom Gabalec was friendly and helpful. The service team did a great job fixing the issue quickly and communicated with me throughout the process. Highl Tom Gabalec was friendly and helpful. The service team did a great job fixing the issue quickly and communicated with me throughout the process. Highly recommend. More

Quick service Came to service yesterday(4/29) for a recall campaign and oil change for my ‘15 GT500 Shelby Mustang. Tom, the service writer had to manually input al Came to service yesterday(4/29) for a recall campaign and oil change for my ‘15 GT500 Shelby Mustang. Tom, the service writer had to manually input all pertinent information about everyone’s car that morning. Being patient and focused, he steadily accommodated all waiting customers within minutes. When my turn came, all I did was to hand him my driver’s license and campaign paperwork and I just signed and left. Car originally was scheduled for a noon pick-up. Service called my wife just over 3/4 of an hour later, saying the car was ready. Picked-up car just awhile later. A job well done. More

Knowledgable , friendly and easy to work with Great family like atmosphere. Very knowledgeable and easy to work with. No pressure sales tactics or force feeding of extras. They were great in teach Great family like atmosphere. Very knowledgeable and easy to work with. No pressure sales tactics or force feeding of extras. They were great in teaching us the functions our the vehicle and setting up our wireless devices. Overall great experience and would recommend them to anyone. More

Excellent Customer Service Steve Staub, Service Advisor, is polite, courteous, knowledgeable, helpful, and seems genuinely interested in resolving all of my vehicle service conc Steve Staub, Service Advisor, is polite, courteous, knowledgeable, helpful, and seems genuinely interested in resolving all of my vehicle service concerns. He was diligent in calling me with updates and service issues/status. More

Experience at Hawk Ford Kirk Brown and Marty helped my experience with my new purchase very comfortable and awesome. They helped me feel not just like a customer, but made me Kirk Brown and Marty helped my experience with my new purchase very comfortable and awesome. They helped me feel not just like a customer, but made me feel comfortable and excited with the visit! More

Great experience I bought a new Ford Explorer platinum from Hawk Ford 2 weeks ago. I was looking for a specific model, color, trim package and rim option. I worked wi I bought a new Ford Explorer platinum from Hawk Ford 2 weeks ago. I was looking for a specific model, color, trim package and rim option. I worked with Eric Sakumoto. They found the exact vehicle I was looking for at a price that beat another dealership I was working with. Eric was wonderful to work with, the managers were helpful, everyone was great. There were no pushy sales tactics, just honest help. I would absolutely recommend Hawk ford and Eric to friends and family. More