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Hawk Ford of St. Charles
St. Charles, IL
2,842 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,842 reviews
June 28, 2019
Service Visit great job as always. Service visit went smooth. Good quality and customer service. I always service my Fords at Hawk and was also able to bring my great job as always. Service visit went smooth. Good quality and customer service. I always service my Fords at Hawk and was also able to bring my Lincoln there as well More
by ROBERTKNOWLTON
Verified CustomerEmployees Worked With
June 28, 2019
Service department was very helpful. Steve the service manager was very knowledgeable. Over all a wonderful experience, And will definitely be returning for any furthe was very helpful. Steve the service manager was very knowledgeable. Over all a wonderful experience, And will definitely be returning for any further services I need in the future.👍 More
by RUFFINTIM
Employees Worked With
June 26, 2019
Good experience The ease of doing business with Bill was outstanding, Got the pricing needed and did not take a lot of my time to get vehicle purchased The ease of doing business with Bill was outstanding, Got the pricing needed and did not take a lot of my time to get vehicle purchased More
by MARK
Employees Worked With
June 26, 2019
Emergency Serpentine drive belt went out. Had it towed to Hawk St. Charles. They took care of warranty work ASAP. Tom in service dept. knew we needed the car. T Serpentine drive belt went out. Had it towed to Hawk St. Charles. They took care of warranty work ASAP. Tom in service dept. knew we needed the car. They went above and beyond just the emergency service. Bought from them and will keep buying from them. Thank you, Loyal Ford owner More
by NCHOCKEYGUY8
June 20, 2019
Good Experience I would like to compliment Kirk on a well executed transaction. Kirk did a great job of getting me all the information I needed and minimizing the en I would like to compliment Kirk on a well executed transaction. Kirk did a great job of getting me all the information I needed and minimizing the entire time it took to finalize the purchase. More
by DEMIRRA01
Employees Worked With
June 19, 2019
The best I have Ben dealing with nick lach for a long time and I trust him and the people he works with I like all the people I felt with at the dealership tha I have Ben dealing with nick lach for a long time and I trust him and the people he works with I like all the people I felt with at the dealership that are all very knowledgeable about all your cars and trucks More
by SPRDUTY396
June 18, 2019
Dependable! Service was friendly, efficient and affordable. Nick did a great job giving me all the necessary information up front and delivered on the expectatio Service was friendly, efficient and affordable. Nick did a great job giving me all the necessary information up front and delivered on the expectations. Will definitely use the quick lane again. More
by RAEANNESORIA
Employees Worked With
Nick Sychowski
June 18, 2019
Tire rotation I needed to get tires rotated and dashboard electronics reset and had a door seal that had come undone. All was taken care of in 20 minutes. Very prof I needed to get tires rotated and dashboard electronics reset and had a door seal that had come undone. All was taken care of in 20 minutes. Very professional and friendly staff. More
by hawley2735
Employees Worked With
Nick Sychowski
June 18, 2019
Excellent knowledge My husband and I were beyond impressed with Bills knowledge of the vehicle we were looking at. He knew the ins and outs, specs, features, etc. it wa My husband and I were beyond impressed with Bills knowledge of the vehicle we were looking at. He knew the ins and outs, specs, features, etc. it was a pleasure doing business here. More
by HSMORN7
June 11, 2019
Courteous, knowledgeable, efficient, communicative. I brought my 2016 Escape in because there was no response at all when I turned the ignition on. This happened without any prior symptoms. Service anal I brought my 2016 Escape in because there was no response at all when I turned the ignition on. This happened without any prior symptoms. Service analyzed the ignition and electrical system. Replaced battery (car is 40 months old) and verified no other problems. More
by GMS51144
Employees Worked With
Tom
