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Hawk Ford of St. Charles

St. Charles, IL

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As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,690 reviews

February 22, 2019

Very good experience Kirk was great! Really appreciated his care to what I wanted in the car and the explanation of its features. We would go back again. More

by AIMEEARVAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Epstein
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Aimeearvayo, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

February 21, 2019

Great customer service and very great techs The service writers were very knowledgeable and helpful, the techs were quick and precise with there work. Everyone was very helpful and the experienc More

by CHRISTIANIBARRA33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ibarra, Andrew unruh, Julio Alvarez , Patrick Hertel, Zack Innocanti
Mar 06, 2019 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

February 20, 2019

Great job Steve found the issue I was having and kept me up to date. John the service manager was also great with Issue with extended warranty. More

by RTWOBULLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Rtwobulls, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

February 15, 2019

Great place Friendly staff. Great work. Had oil changed in class C camper. Other customers friendly also. We have used the truck service department twice now. More

by chassell310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Chopeka, Scott Cheperka
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of St. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

February 13, 2019

Smooth and Easy Made the process of buying a car very easy and smooth. When I am ready for my upgrade I will be coming back to the same location for the same model ca More

by Arraina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Hi Arraina, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

February 09, 2019

2016 pre-owned Explorer The buying process went well with Bill and Chris but I think the Sales Manager could have discounted the price more - maybe thrown in some extra incen More

by Explorermike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Silkitas
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Explorermike, your comments keep us motivated and working hard for all our guests! Safe travels!

February 07, 2019

First truck Bought first new truck here it was a nice experience. All the staff was friendly and Jordan really helped make a deal that worked for me. More

by ADAMSNELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Torres
Feb 08, 2019 -

Hawk Ford of St. Charles responded

We're so pleased to see your kind words regarding your experience with Jordan and the Hawk Team. Congratulations on your "First Truck"! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2019

Took care of issue New exactly what was wrong with my 2018 truck, Another noise it was making, at this rate my old truck with 130k miles had less problems But deal More

by DARG6578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gabalec
Feb 08, 2019 -

Hawk Ford of St. Charles responded

I'm glad to hear that we got it taken care of. Always remember we're here to help and to ensure you are always happy with Hawk Ford of St. Charles.

February 01, 2019

Best dealership ever! You can count on Bill Wackerlan to sell you the right car or truck for your needs. Goes above and beyond to find what will work for you and your famil More

by BEVERLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Hawk Ford of St. Charles responded

It is great to read such wonderful comments about your past and recent experience with Bill and Chris! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 31, 2019

They got me in right away and back on the road. They were very nice, courteous, and got me taken care of quick without any hassles. Steve was very helpful in getting everything taken care of. More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Hawk Ford of St. Charles responded

Thank you for taking the time to leave us your response to Steve's outstanding customer service! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

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