
Hawk Ford of St. Charles
St. Charles, IL

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,690 reviews
Very good experience Kirk was great! Really appreciated his care to what I wanted in the car and the explanation of its features. We would go back again. Kirk was great! Really appreciated his care to what I wanted in the car and the explanation of its features. We would go back again. More
Great customer service and very great techs The service writers were very knowledgeable and helpful, the techs were quick and precise with there work. Everyone was very helpful and the experienc The service writers were very knowledgeable and helpful, the techs were quick and precise with there work. Everyone was very helpful and the experience from the very beginning was amazing. More
Great job Steve found the issue I was having and kept me up to date. John the service manager was also great with Issue with extended warranty. Steve found the issue I was having and kept me up to date. John the service manager was also great with Issue with extended warranty. More
Great place Friendly staff. Great work. Had oil changed in class C camper. Other customers friendly also. We have used the truck service department twice now. Friendly staff. Great work. Had oil changed in class C camper. Other customers friendly also. We have used the truck service department twice now. No complaints More
Smooth and Easy Made the process of buying a car very easy and smooth. When I am ready for my upgrade I will be coming back to the same location for the same model ca Made the process of buying a car very easy and smooth. When I am ready for my upgrade I will be coming back to the same location for the same model car. Bill was even able to get my spare key from the previous owner. Thank you! More
2016 pre-owned Explorer The buying process went well with Bill and Chris but I think the Sales Manager could have discounted the price more - maybe thrown in some extra incen The buying process went well with Bill and Chris but I think the Sales Manager could have discounted the price more - maybe thrown in some extra incentive since they didn't have the color vehicle I wanted. More
First truck Bought first new truck here it was a nice experience. All the staff was friendly and Jordan really helped make a deal that worked for me. Bought first new truck here it was a nice experience. All the staff was friendly and Jordan really helped make a deal that worked for me. More
Took care of issue New exactly what was wrong with my 2018 truck, Another noise it was making, at this rate my old truck with 130k miles had less problems But deal New exactly what was wrong with my 2018 truck, Another noise it was making, at this rate my old truck with 130k miles had less problems But dealer seams to figure out with Ford More
Best dealership ever! You can count on Bill Wackerlan to sell you the right car or truck for your needs. Goes above and beyond to find what will work for you and your famil You can count on Bill Wackerlan to sell you the right car or truck for your needs. Goes above and beyond to find what will work for you and your family . Has infinite patience with handling customers , even when we have alot of questions. Ask for Bill. Chris the finance guy will walk you thru the process professionally and courteously. Got our third vehicle from these guys and will do it again when we need one. More
They got me in right away and back on the road. They were very nice, courteous, and got me taken care of quick without any hassles. Steve was very helpful in getting everything taken care of. They were very nice, courteous, and got me taken care of quick without any hassles. Steve was very helpful in getting everything taken care of. More