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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,690 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,690 reviews

February 27, 2019

Service Appreciate Zack's assistance throughout my repairs and tire purchase. Also appreciate Stephanie lending a patient ear to my complaint regarding the r More

by MEC49C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Yencer, Zack Innocanti
Mar 06, 2019 -

Hawk Ford of St. Charles responded

Mec49c, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2019

Oil change Great service, friendly outgoing staff, no long wait. I bought two cars from Hawk and they are running great. I will be back for a tune up. More

by TRZENTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Yencer, Tom Gabalec, Octavio Goytia, Patrick Hertel, Zack Innocanti
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Trzentner, we're pleased to hear everything was completed to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

February 27, 2019

Good service The service department employees are always very professional and dependable. They analyze the problem and get the work done correctly and in a timely More

by KLBOURBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Hawk Ford of St. Charles responded

Thanks for your praise and kind comments about our team. We're glad your service went well. We are always more than happy to assist you if anything else comes up! Take care!

February 27, 2019

Excellent service from Kirk Brown who sold me my new car. Excellent service from Kirk Brown. Chit , on the financial end could slow down a little so you have time to absorb what is being communicated. More

by KMCCOY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris went through things really fast. I little slower would be helpful.
Mar 11, 2019 -

Hawk Ford of St. Charles responded

Kmccoy6, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2019

routine maintenance Zack was very helpful & pleasant to work with gave good advice on how to save money and made a simple repair that saved time and money More

by GREGPACELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Goytia, Zack Innocanti, Dave Herren
Mar 06, 2019 -

Hawk Ford of St. Charles responded

Gregpacelli, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

February 26, 2019

Worked. Hard for me and got me where I needed to be I had a great experience and asked them to call me when the full size bronco comes out I won’t have done this if I felt I was not taking care of More

by COARI21
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Epstein
Mar 07, 2019 -

Hawk Ford of St. Charles responded

It is great to read such wonderful comments about your recent experience with us! We're glad we could take care of you. If you have any additional questions or needs, we will be more than happy to assist you! Safe travels!

February 25, 2019

Got the features I wanted Very helpful in finding the car with the features I wanted and in the right color. No high pressure sales pitch. Got what I wanted at a fair price. More

by RCLAVEL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Herren
Mar 07, 2019 -

Hawk Ford of St. Charles responded

Congratulations on your new vehicle! We are glad we could help you find exactly what you were looking for. We hope you continue to choose Hawk Ford of St. Charles for all your vehicle needs! Take care!

February 25, 2019

treated well I felt my words and my time were appreciated, understood and respected. Great communication, easy to work with and the warranty service was done as qu More

by DCKUDISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Hawk Ford of St. Charles responded

We're happy to hear you had such a positive experience with our team! We appreciate your kind review and hope to be of service to you again! Take care!

February 24, 2019

Did what was needed We brought our car into service for an oil change. At that time they ordered parts for an airbag recall. We were told the parts should be there in a w More

by skoli95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gabalec
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Skoli95, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Hawk Ford of St. Charles, and we hope to see you again soon!

February 24, 2019

Transmission Flush Service was done in a timely fashion by one of Fords best service technicians William Cox. I have trusted him to work on my car in the past and will c More

by JLOVE2508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cox
Mar 07, 2019 -

Hawk Ford of St. Charles responded

Hi, we're so glad William could take care of your service! It means so much to us to have earned your trust in our business. We hope to see you again in the future. Take care!

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