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Hawk Ford of St. Charles
St. Charles, IL
2,624 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,624 reviews
January 03, 2019
Great customer service Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch More
by Jennifersav
Verified CustomerEmployees Worked With
Other Employees :
Stephanie Yencer, Tom Gabalec, Octavio Goytia, Patrick Hertel
January 03, 2019
" Experience-Care" On last day of 2018 we bought our 5th car in the last 6 years. Always great people around. Very helpful and taking care employees. It was our pleasure On last day of 2018 we bought our 5th car in the last 6 years. Always great people around. Very helpful and taking care employees. It was our pleasure to work with them again. Easy and warm service. Highly recommended. More
by KRYSTOFSZEWCZYK
January 03, 2019
Great Experience! I have purchased many vehicles in the past and dealing with Kirk Brown made it a pleasant experience by offering a fair price up front and was very ea I have purchased many vehicles in the past and dealing with Kirk Brown made it a pleasant experience by offering a fair price up front and was very easy to deal with. More
by TML60
January 01, 2019
Kirk brown I have purchased over 20 new vehicles for my family in the past 40 years of my life and i can say without question that kirk brown was the best and e I have purchased over 20 new vehicles for my family in the past 40 years of my life and i can say without question that kirk brown was the best and easiest to work with. More
by CAR101857
January 01, 2019
Great Dealer I've purchased at least 6 vehicles from this dealer over the years. Always lots of nice people to deal with, great service and great prices. I've purchased at least 6 vehicles from this dealer over the years. Always lots of nice people to deal with, great service and great prices. More
by RMF1305
Employees Worked With
January 01, 2019
First-Time Buyer My dad and I walked in with a mission; purchase a new vehicle as mine was no longer safe to drive. We were greeted straight away. My family has been d My dad and I walked in with a mission; purchase a new vehicle as mine was no longer safe to drive. We were greeted straight away. My family has been doing business with this dealership for years and we have always had a great experience. The employees work quickly, are very friendly, and do go work both on the sales floor and in the service department. More
by Olivia
December 28, 2018
Great Communicaton Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department ca Thank you Hawk Ford. I scheduled my service appointment on line during a weekend for an appointment first thing Monday AM. The service department called me when I didn't show up, I had had difficulty driving my auto into the dealership. Once they called me they offered me a loaner while my auto was being repaired. They diagnosed the problem and kept in contact with me throughout including the cost of the repairs. I do all of my service on my Ford with Hawk. More
by Jan2178
December 28, 2018
Great Dealership! Hawk Ford has a nice selection of vehicles, a great facility, and a friendly and knowledgeable staff. I would definitely recommend this dealership t Hawk Ford has a nice selection of vehicles, a great facility, and a friendly and knowledgeable staff. I would definitely recommend this dealership to anyone. More
by HICKEY460
Employees Worked With
December 27, 2018
Recall item and service Hawk Ford was very helpful on the phone making an appointment that worked for me. Also their service was professional and prompt at the service depart Hawk Ford was very helpful on the phone making an appointment that worked for me. Also their service was professional and prompt at the service department. More
by fmartin3469
Employees Worked With
Tom Gabalec
December 25, 2018
Vehicle recall Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a cou Steve and the team were great at Hawk Ford St Charles. I would definitely recommend this dealer, first class service, They even provided me with a courtesy car despite the short notice! More
by LISACORK
Employees Worked With
