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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,690 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,690 reviews

March 29, 2019

Great Communication After experiencing a recurring problem with my vehicle, Tom went out of his way to explain everything they were doing to fix things, and he made every More

by GeraldNissanSucks2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gabalec
Apr 09, 2019 -

Hawk Ford of St. Charles responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

March 28, 2019

Excellent service by knowledgable mechanics We took a new RV in because it would not start even though the battery was good. Scott and his team discovered the relay switch the RV compnay instal More

by rgmwc35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
Apr 08, 2019 -

Hawk Ford of St. Charles responded

Hello, we're happy to hear you had such a positive experience with Scott and the team! We're glad we could be of service to you. Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2019

Detailed Explanation Scott and Tom took time to describe the challenges my vehicle was experiencing. I appreciated their candor and detail. Scott was also aggressive in fi More

by GRANTRAZEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gabalec, Scott Cheperka
Apr 08, 2019 -

Hawk Ford of St. Charles responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2019

GREAT! Easy to do business with Hawk. This is the 6th car we have purchased from this location. My wife and I enjoy driving FORD CARS. More

by KENNCARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Hawk Ford of St. Charles responded

Kenncaro, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 22, 2019

elusive front end noise I appreciate the time given to trying to find a noise that I have heard in the front end of my truck. Although it wouldn't happen for the service tec More

by richardlomax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2019 -

Hawk Ford of St. Charles responded

Richardlomax, thanks for the great star-rating! It is great to hear our Staff took such great care of you! We hope to see you here again! Safe travels!

March 21, 2019

Fair and Competent Very helpful sales from Jordan and Paul. Appreciated their consideration to my low-mileage trade. Good flexibility on price and trade amount that was More

by RWDEAN3401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Torres, Marty Epstein, Paul Kalamaris
March 18, 2019

Quick and honest service. Went to the Quick Lube for an oil change and inspection. Pat , the service advisor had me out in about a half hour. Also, took care of a splash shie More

by PMORRIS692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

March 18, 2019

Great customer service The guys in service were very helpful and understanding with my issue and the inability to find the problem wrong with my car. Thank you More

by ANNIE_BAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gabalec
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Annie_bahr, thank you for your wonderful response to the quality of service our Staff provides! At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

March 15, 2019

OUTSTANDING The guys here are amazing! I always have the pleasure of working with Steve! His customer service is outstanding! Any questions you have are explained More

by SYDNIESPEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Sydniespey, thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. At Hawk Ford of xx. Charles, we value our customers and we look forward to seeing you on your next visit. Safe travels!

March 12, 2019

quick and correct service i had a brake light tightened and a small scuff buffed out of my new car. Service finished quickly and correctly the first time. thanks More

by LRUHLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Perri, Mark McAllister
Mar 15, 2019 -

Hawk Ford of St. Charles responded

We really appreciate you taking the time to leave us feedback on your visit! Thank you for taking the time to notice those efforts and for leaving such an awesome review! Safe travels!

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