Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Won't give up Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've done More
Recurring manufacturers problem, not the dealer This is the fifth time I've had my vehicle in to have the same problem addressed. According to numerous website forums, TSB's and a Ford "recall", thi This is the fifth time I've had my vehicle in to have the same problem addressed. According to numerous website forums, TSB's and a Ford "recall", this is a recurring Ford manufacturing problem. I know the dealership service center is just as frustrated with this as I am. I do not blame them. My previous history with the service center has been impeccable. As I stated, this is a Ford manufacturing problem that the manufactur needs to address. Unfortunately I have to go to the service center. If I could go directly to for manufacturing I would. More
Recall work As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank y As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank you! More
Great service and fantastic people. Great people helped me make an informed buy.would go back and tell anyone to check them out for a car purchase. Jordan and John left me completely sat Great people helped me make an informed buy.would go back and tell anyone to check them out for a car purchase. Jordan and John left me completely satisfied with me mariner More
Quick & Professional Car was serviced quickly and the staff was professional through my entire visit at Hawk Ford. I would highly recommend Hawk Ford for your service nee Car was serviced quickly and the staff was professional through my entire visit at Hawk Ford. I would highly recommend Hawk Ford for your service needs. More
100% Satisfied I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this ser I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this service department. More
Honest, Helpful, Positive experience Throughout the car buying process they were incredibly helpful. They answered all of my questions, and they consistently worked hard to get me the bes Throughout the car buying process they were incredibly helpful. They answered all of my questions, and they consistently worked hard to get me the best deal on the car I purchased. More
Fixed CEL CEL came on, then was fixed, was OK for awhile, then repeated. Steve Staub and his tech traced the problem down to a short in the main engine wiring h CEL came on, then was fixed, was OK for awhile, then repeated. Steve Staub and his tech traced the problem down to a short in the main engine wiring harness! Was under warranty so no problem. They had it approx 1 week. Great communication by Steve to keep me updated. Happy with the Ford Edge SEL and Hawk Ford!!! More
IN SEARCH OF A NEW SUV TO REPLACE TOTAL LOSS VEHICLE. GREETED AND TREATED WITH RESPECT AND I KNEW EXACTLY WHAT I NEEDED TO PURCHASED, NO HASSLE, NO PRESSURE TO PURCHASE, I WAS ABLE TO LEAVE THE DEALERSHIP GREETED AND TREATED WITH RESPECT AND I KNEW EXACTLY WHAT I NEEDED TO PURCHASED, NO HASSLE, NO PRESSURE TO PURCHASE, I WAS ABLE TO LEAVE THE DEALERSHIP WITHIN A FEW HOURS. More
I bought a new Escape Hawk Ford is to be commended for their professionalism in their sales department. I was very happy with my salesman, Mr. Perri. He did his research Hawk Ford is to be commended for their professionalism in their sales department. I was very happy with my salesman, Mr. Perri. He did his research before I arrived and was able to direct me toward a decision which was mutually satisfying to myself and to the dealership/salesman. I liked the fact that he gave me some space while I made up my mind and felt assured I was not being pressured into a purchase. More