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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,624 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,624 reviews

January 10, 2019

Won't give up Problem with GPS and extremely cold weather for the first two minutes, still working on a cure, best service department around. Thanks for all you've More

by GOLDENS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gabalec
Nov 14, 2019 -

Hawk Ford of St. Charles responded

Goldens3, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

January 09, 2019

Recurring manufacturers problem, not the dealer This is the fifth time I've had my vehicle in to have the same problem addressed. According to numerous website forums, TSB's and a Ford "recall", thi More

by HawkFordAone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ford Manufacturing
January 08, 2019

Recall work As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank y More

by COLLEENCROUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Yencer, Tom Gabalec, Octavio Goytia, Patrick Hertel
Nov 15, 2019 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Safe travels!

January 08, 2019

Great service and fantastic people. Great people helped me make an informed buy.would go back and tell anyone to check them out for a car purchase. Jordan and John left me completely sat More

by MORGANSHEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Torres, John Gomez
Nov 14, 2019 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Safe travels!

January 08, 2019

Quick & Professional Car was serviced quickly and the staff was professional through my entire visit at Hawk Ford. I would highly recommend Hawk Ford for your service nee More

by EDM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Yencer
Nov 15, 2019 -

Hawk Ford of St. Charles responded

Edm4, thank you for leaving such a great review and high star rating. Safe travels!

January 07, 2019

100% Satisfied I was impressed with the service I received at Hawk Ford. Steve was thorough, helpful and nice through the entire process. I highly recommend this ser More

by fmartin3469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Hawk Ford of St. Charles responded

Fmartin3469, your comments keep us motivated and working hard for all our guests! Safe travels!

January 06, 2019

Honest, Helpful, Positive experience Throughout the car buying process they were incredibly helpful. They answered all of my questions, and they consistently worked hard to get me the bes More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulie Rapier, Marty Epstein
Nov 14, 2019 -

Hawk Ford of St. Charles responded

Carbuyer, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

January 05, 2019

Fixed CEL CEL came on, then was fixed, was OK for awhile, then repeated. Steve Staub and his tech traced the problem down to a short in the main engine wiring h More

by stevehyleck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Safe travels!

January 03, 2019

IN SEARCH OF A NEW SUV TO REPLACE TOTAL LOSS VEHICLE. GREETED AND TREATED WITH RESPECT AND I KNEW EXACTLY WHAT I NEEDED TO PURCHASED, NO HASSLE, NO PRESSURE TO PURCHASE, I WAS ABLE TO LEAVE THE DEALERSHIP More

by EGALVAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gomez
Nov 14, 2019 -

Hawk Ford of St. Charles responded

Egalvan0, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

January 03, 2019

I bought a new Escape Hawk Ford is to be commended for their professionalism in their sales department. I was very happy with my salesman, Mr. Perri. He did his research More

by Jan2178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Perri, John Gomez
Nov 14, 2019 -

Hawk Ford of St. Charles responded

Jan2178, we appreciate your recommendation of our dealership! Safe travels!

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