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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,624 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,624 reviews

February 25, 2019

Got the features I wanted Very helpful in finding the car with the features I wanted and in the right color. No high pressure sales pitch. Got what I wanted at a fair price. More

by RCLAVEL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Herren
Mar 07, 2019 -

Hawk Ford of St. Charles responded

Congratulations on your new vehicle! We are glad we could help you find exactly what you were looking for. We hope you continue to choose Hawk Ford of St. Charles for all your vehicle needs! Take care!

February 25, 2019

treated well I felt my words and my time were appreciated, understood and respected. Great communication, easy to work with and the warranty service was done as qu More

by DCKUDISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Hawk Ford of St. Charles responded

We're happy to hear you had such a positive experience with our team! We appreciate your kind review and hope to be of service to you again! Take care!

February 24, 2019

Did what was needed We brought our car into service for an oil change. At that time they ordered parts for an airbag recall. We were told the parts should be there in a w More

by skoli95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gabalec
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Skoli95, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Hawk Ford of St. Charles, and we hope to see you again soon!

February 24, 2019

Transmission Flush Service was done in a timely fashion by one of Fords best service technicians William Cox. I have trusted him to work on my car in the past and will c More

by JLOVE2508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cox
Mar 07, 2019 -

Hawk Ford of St. Charles responded

Hi, we're so glad William could take care of your service! It means so much to us to have earned your trust in our business. We hope to see you again in the future. Take care!

February 22, 2019

Very good experience Kirk was great! Really appreciated his care to what I wanted in the car and the explanation of its features. We would go back again. More

by AIMEEARVAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Epstein
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Aimeearvayo, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

February 21, 2019

Great customer service and very great techs The service writers were very knowledgeable and helpful, the techs were quick and precise with there work. Everyone was very helpful and the experienc More

by CHRISTIANIBARRA33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ibarra, Andrew unruh, Julio Alvarez , Patrick Hertel, Zack Innocanti
Mar 06, 2019 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

February 20, 2019

Great job Steve found the issue I was having and kept me up to date. John the service manager was also great with Issue with extended warranty. More

by RTWOBULLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Rtwobulls, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

February 15, 2019

Great place Friendly staff. Great work. Had oil changed in class C camper. Other customers friendly also. We have used the truck service department twice now. More

by chassell310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Chopeka, Scott Cheperka
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of St. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

February 13, 2019

Smooth and Easy Made the process of buying a car very easy and smooth. When I am ready for my upgrade I will be coming back to the same location for the same model ca More

by Arraina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Hi Arraina, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

February 09, 2019

2016 pre-owned Explorer The buying process went well with Bill and Chris but I think the Sales Manager could have discounted the price more - maybe thrown in some extra incen More

by Explorermike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Silkitas
Mar 22, 2019 -

Hawk Ford of St. Charles responded

Explorermike, your comments keep us motivated and working hard for all our guests! Safe travels!

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