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Hawk Ford of St. Charles
St. Charles, IL
2,624 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,624 reviews
March 18, 2019
Quick and honest service. Went to the Quick Lube for an oil change and inspection. Pat , the service advisor had me out in about a half hour. Also, took care of a splash shie Went to the Quick Lube for an oil change and inspection. Pat , the service advisor had me out in about a half hour. Also, took care of a splash shield under the car, that was hanging down under the car. Great service at a fair price. Thanks. More
by PMORRIS692
Verified CustomerEmployees Worked With
Patrick Hertel
March 18, 2019
Great customer service The guys in service were very helpful and understanding with my issue and the inability to find the problem wrong with my car. Thank you The guys in service were very helpful and understanding with my issue and the inability to find the problem wrong with my car. Thank you More
by ANNIE_BAHR
March 15, 2019
OUTSTANDING The guys here are amazing! I always have the pleasure of working with Steve! His customer service is outstanding! Any questions you have are explained The guys here are amazing! I always have the pleasure of working with Steve! His customer service is outstanding! Any questions you have are explained in great detail. Mechanics have always fixed any issue the first time, never the same issue twice! Thanks Steve and the rest of Hawk ford for your amazing service! Cassin Family More
by SYDNIESPEY
Employees Worked With
March 12, 2019
quick and correct service i had a brake light tightened and a small scuff buffed out of my new car. Service finished quickly and correctly the first time. thanks i had a brake light tightened and a small scuff buffed out of my new car. Service finished quickly and correctly the first time. thanks More
by LRUHLIN
March 11, 2019
New Car Was a great experience to shop for a New vehicle. And the salesman was great. Cant ask for a better way to purchase a car. Was a great experience to shop for a New vehicle. And the salesman was great. Cant ask for a better way to purchase a car. More
by JENNIFERZAVALA6
March 10, 2019
Outstanding Service I started taking my vehicle to Hawk Ford about 3 weeks ago. I have had to get a few things fixed on my vehicle within the last few weeks and every tim I started taking my vehicle to Hawk Ford about 3 weeks ago. I have had to get a few things fixed on my vehicle within the last few weeks and every time I come in to the service center its been nothing less than exceptional. I have been dealing with Steve for most of my visits and he has been absolutely great to work with, not to mention he has gone above and beyond for me. The service techs are top notch when it comes fixing the problem correctly and taking the time to do things right the first time. I would high recommend this dealer to anyone looking for great customer experience and service for your vehicle! More
by MIKEBECKER132
Employees Worked With
March 05, 2019
Best car repair experience I have had in a long time. Tom G. in service went out of his way to get my car repaired quickly. Nice guy that went the extra mile. The rest of the folks were great too. Tom G. in service went out of his way to get my car repaired quickly. Nice guy that went the extra mile. The rest of the folks were great too. More
by DAVEANDJEANNE
March 05, 2019
Great experience!! Jordan was very pleasant to work with. Would recommend him for a good buying experience. Total transaction went very smooth and fast. Everybody was v Jordan was very pleasant to work with. Would recommend him for a good buying experience. Total transaction went very smooth and fast. Everybody was very friendly. More
by LAKEHLDY
March 02, 2019
Steve and Tom were outstanding! 5 Star! The service team were polite, responsive, educational, accommodating and reassuring. These gentlemen were exactly what I look for in a service team. The service team were polite, responsive, educational, accommodating and reassuring. These gentlemen were exactly what I look for in a service team. I felt reasssued with their skill and professoinalism. More
by JKOSTER316
March 01, 2019
on time , quick the service was good on the oil changes, but on the earlier electrical issue I would of like to know why it would not start, my understanding is the t the service was good on the oil changes, but on the earlier electrical issue I would of like to know why it would not start, my understanding is the tec checked the battery and everything started to work ? tec was good though and return the car asap. cory More
by VIGERFROG
Employees Worked With
