Hawk Ford of St. Charles

Excellent knowledge My husband and I were beyond impressed with Bills knowledge of the vehicle we were looking at. He knew the ins and outs, specs, features, etc. it wa My husband and I were beyond impressed with Bills knowledge of the vehicle we were looking at. He knew the ins and outs, specs, features, etc. it was a pleasure doing business here. More

Courteous, knowledgeable, efficient, communicative. I brought my 2016 Escape in because there was no response at all when I turned the ignition on. This happened without any prior symptoms. Service anal I brought my 2016 Escape in because there was no response at all when I turned the ignition on. This happened without any prior symptoms. Service analyzed the ignition and electrical system. Replaced battery (car is 40 months old) and verified no other problems. More

Awesome experience! Kirk Brown was positively awesome during our recent car buying experience. He listened to our budget requirements and we were able to get the car tha Kirk Brown was positively awesome during our recent car buying experience. He listened to our budget requirements and we were able to get the car that we wanted at a very reasonable price. His follow through and customer service skills are top notch. More

Good Service Used the quick lane for oil change and some filters. Very satisfied with efficiency and friendliness of Dinah and the speed of completion on the vehi Used the quick lane for oil change and some filters. Very satisfied with efficiency and friendliness of Dinah and the speed of completion on the vehicle. More

Great service! I was at Hawk for an oil change and 20K mile check. I was treated very courteously and efficiently. The work was done to my satisfaction and even don I was at Hawk for an oil change and 20K mile check. I was treated very courteously and efficiently. The work was done to my satisfaction and even done well before the promised time! More

Very satisfied I am very happy with the new car and the service I am getting from the dealership. Bill has been great in helping me learning about the new electronic I am very happy with the new car and the service I am getting from the dealership. Bill has been great in helping me learning about the new electronic items on the new car. More

Excellent customer service I had been to several dealers before going to Hawk Ford. My sales associate Nick was helpful and not pushy, I felt comfortable with him. Trust me when I had been to several dealers before going to Hawk Ford. My sales associate Nick was helpful and not pushy, I felt comfortable with him. Trust me when I say I am not an easy customer to work with, I wanted specific upgrades. Nick never stopped trying to find what I wanted and he not only found it he drove out of state to pick it up! Everything was explained to me and there were no surprises with the price. I would have no hesitation to use them again! More

New car purchase Staff was friendly,patient and easy to talk to . Marty from finance was outstanding and cared about doing the right thing. In fact Marty showed feeli Staff was friendly,patient and easy to talk to . Marty from finance was outstanding and cared about doing the right thing. In fact Marty showed feelings while interacting with my wife and I . Nick was very friendly and made the sales more personal than bussiness. More

Great service We liked it a lot as we were treated by the patient vendor never looked desperate to sell all the very nice people we come back for oil change and we We liked it a lot as we were treated by the patient vendor never looked desperate to sell all the very nice people we come back for oil change and we have it for free the first time More

Excellent across the board Bob was a great help and made sure we felt comfortable! The purchase process was fun and easy! I will definitely be back when I need another car :) Bob was a great help and made sure we felt comfortable! The purchase process was fun and easy! I will definitely be back when I need another car :) More